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Editor's Pick
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Popular Whitehorse hotel with well-liked restaurant, jacuzzi suites & free airport shuttle
Pros
- Free Wi-Fi, free parking, free airport shuttle
- Many guests enjoyed the hotel's modern decor and clean rooms
- Many guests liked this hotel's location, in a quiet area near to the airport
- Many guests complimented the staff for being pleasant and helpful
- Located 8 minutes to city centre and 3 minutes to airport
- Nearby dining option available, a 4-min walk, at Airport Chalet restaurant
Cons
- No elevator to the second floor
- Some guests complained about the prices of the on-site restaurant
- On-site restaurant is not open all day, every day
Freebies
Free Wi-Fi
Free Shuttle
Free Parking
Editor's Review
Updated Feb 25, 2015
Overview
This hotel is less than a 5-minute drive from Erik Nielsen Whitehorse International Airport (YXY) and is well-suited for air travellers.
more Each one of the 32 rooms at this hotel offers free Wi-Fi, an HD Plasma TV, a mini-fridge, a coffeemaker, a hair dryer and an iron and ironing board. Guests can choose from standard rooms with king or queen beds and showers (no bathtub), or more spacious suites featuring a fireplace and jetted tub. Some suites have a separate bedroom and/or a balcony. Pets are not allowed at this hotel. Rooms are non-smoking.
Guests can dine on site at Volare, which serves breakfast and dinner most days and features a martini bar. It's current (2014) schedule is as follows: The restaurant and lounge is open Tuesday to Thursday from 5 pm to 10 pm and Friday and Saturday from 5 pm to 11 pm. Breakfast is available Monday to Saturday from 7 am to 10:30 am. Besides downtown restaurants, another nearby breakfast and dining option is the Airport Chalet restaurant next door, which is about a 4-minute walk from the hotel.
On-site amenities include free secure parking and a free airport shuttle than runs around scheduled flight times. The front desk is open 24 hours.
On-site amenities include free secure parking and a free airport shuttle than runs around scheduled flight times. The front desk is open 24 hours.
This hotel is about an 8-minute drive to the downtown Whitehorse area and only a 1-minute drive to the Alaska Highway. Whitehorse offers a number of outdoor activities. The Mountain View Golf Course is just under a 15-minute drive away. The Mt. Sima Ski area is a 20-minute drive away. Muktuk Adventures (dog sledding expeditions) is just under a 30-minute drive away. (All distances and travel time estimates: Google Maps)
Confirmed with a front desk agent: Wi-Fi, parking and airport shuttle (Call date: April 2, 2013).
The Good
The bulk of reviews used for this analysis were favourable and many guests were most impressed with this hotel's location and with the overall appearance of the hotel's interior.
more Guests appreciated this hotel's proximity to the airport and said that it was conveniently close (under a 5-minute drive). Despite being located so close to the airport, guests said that the hotel was quiet and that noise from planes was not an issue. Others enjoyed being away from the noisy bars in the downtown area.
Rooms were clean and fresh, according to many guests. Guests commented favourably on the sleek, modern design in the rooms and common areas and said that the decor contributed to an overall pleasant appearance. Several guests specifically mentioned being pleased about having very comfortable beds, pillows and linens.
Staff were characterized as friendly and attentive. Staff routinely went out of their way to please and were proactive in meeting guest needs, said several reviewers.
There were some additional comments about solid, swift Wi-Fi connection at the hotel and guests really enjoying the showers.
The Bad
While the vast majority of reviews used for this analysis were positive, there were a few common guest complaints. Guests voiced dissatisfaction most often with the pricing of the food in the on-site restaurant.
more Several guests complained that the food in the on-site restaurant was overly expensive and they felt that they did not get good value for what they paid although there were also others who were pleased with the quality and prices of the food.
While many guests appreciated this hotel's proximity to the airport, a number of guests felt that the hotel was isolated.
A few guests felt that the lack of a bathtub in some of the rooms was inconvenient (standard rooms have showers only, as noted above).
There was no elevator at this two-storey hotel, which was a challenge for those with mobility issues or for guests who had lots of luggage.
Sources
TripAdvisor.com guest reviewers ranked this hotel #2 out of 14 Whitehorse hotels based on 105 reviews with an average rating of 4 out of 5.Booking.com guest reviewers rated this hotel 8.2 out of 10 based on 19 reviews.
Expedia.ca guest reviewers rated this hotel 4.2 out of 5 based on 28 reviews, with an 86% recommendation rate.
The author called the hotel on April 2, 2013 to verify some information.
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Guest Reviews
Ranked by Guests
# 91622 Alaska Highway, Whitehorse, YT