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Pet-friendly Whitehorse hotel near city centre with free airport shuttle, restaurant & bar
- Free amenities: Wi-Fi, parking, airport shuttle, local calls, newspapers
- Many found clean and spacious rooms with comfy beds
- Wi-Fi was rated as excellent by reviewers online
- Many guests thought the staff were great
- The restaurant received a lot of praise for good food at reasonable prices
- Guests liked the location, in walking distance of downtown restaurants and shops
- A few guests said the rooms were dated
- Some guests found their rooms poorly ventilated
Updated Jun 30, 2017
About the hotel: This hotel is a 10-minute walk from the restaurants and shops of downtown and a 4-minute walk from the Yukon River waterfront hiking trails. It offers a large variety of rooms, many with private hot tubs and kitchenettes.
The smoke-free hotel has 82 room on 4 floors with elevator access.
All rooms include free Wi-Fi, free local calls, a flat screen TV, a coffeemaker with Starbucks coffee, a mini-fridge, a microwave, an iPod dock, an iron and ironing board, a hair dryer and climate control.
Some rooms include a sofabed, a kitchenette (mini-fridge, microwave, stove top, sink), pull-down bed, bathrobes, fireplace, a 1-person jetted tub and a 2-person hot tub. Accessible rooms are available.
Rooms are furnished with 2 double beds, 1 or 2 queen beds or 1 king bed.
Free parking is available on site.
A free airport shuttle is also available. Guests will find the shuttle at the airport upon arrival, but must arrange for it in advance at the front desk for departure.
Pets can stay (2) for $15 per pet, per night.
Restaurants on site:
Bistro on Fourth restaurant serves breakfast, lunch and dinner.
The Deck the on-site lounge, is open for lunch and dinner.
Room service is also available.
Off-site restaurants: Wild 'N Rest Adventures and Sanchez Cantina are both a 5-minute walk.
Hotel amenities include a fitness centre, a 24-hour front desk, concierge services, a guest laundry, dry cleaning, an ATM, free newspapers, and meeting rooms.
What's nearby? There is a convenience store behind the hotel called Riverside Grocers. Rotary Park (waterfront green space) is 2 minutes away on foot. Old Log Church Museum and Whitehorse Tourism Centre are both 5 minutes away on foot. The business industrial park is about an 8-minute drive away.
Getting around: Whitehorse Airport (YXY) is an 8-minute drive away, without traffic. (All travel times: Google Maps)
Many guests enjoyed their stays and left positive reviews. The friendly staff did a good job of making guests feel welcome, accommodating requests and ironing out any problems that arose.
Many enjoyed dining on site, although it wasn't always perfect, the staff tried their best and often brought out good meals with good service, at a reasonable cost.
Many enjoyed clean rooms that were described as large and quiet with comfortable beds. Some had enjoyable views of the Klondike River.
Guests liked the location in walking distance to Main Street, where guests found other restaurants they liked and shops.
Guests who used the friendly shuttle service found it added value and convenience to the stay. Many found the room prices reasonable and thought they had received good value at the hotel.
Guests who complained usually had small rooms, with small shower stalls which made them feel cramped. Another negative feature for some was the communal shampoos which some guests felt were not sanitary (as others had touched the pumps to dispense soap for washing).
Other occasional complaints found were: room ventilation was poor, room too warm, poor shower pressure, parking tight for larger vehicles, fireplace did not work, poor view from room, room decor was 80's, adjoining rooms tranferred noise easily through the doors, a loud AC unit and stained carpets.
A couple of guests claimed that not all rooms had working air conditioners and that some rooms were only provided fans.
SourcesExpedia.ca gave this hotel an average score of 4 out of 5, with 97% of 31 guests recommending the property.
TripAdvisor.ca ranked this hotel #4 out of 14 properties in Whitehorse, with an average score of 3.5 out of 5, from 196 reviews.
Booking.com gave this property an average score 8.4 out of 10, based on 108 guest reviews.
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Ranked by Guests#