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Praised by guests for clean rooms and friendly service, but some guest concerns
- Free Wi-Fi, free parking and free breakfast
- Many guests described their rooms as clean and comfortable
- The staff were frequently complimented for their friendly service
- Several reviewers thought that the room rates were reasonable
- No on-site lunch or dinner service
- Several reviewers complained that the interiors appeared dated
- Several guests said that the linens and towels were worn
- A few reviewers complained that their climate-control units were noisy and ineffective
- A couple of guests found the outdoor pool uncomfortably cold
Updated Jan 5, 2014
Situated on Highway 143, this property is about a 5-minute drive south of the downtown area. Offering convenient access to the highway, this hotel is well located for guests looking to explore the area by car.
Both smoking and non-smoking accommodations are available. All rooms include free Wi-Fi, a mini-fridge, a desk, a TV and individual climate control. Suites also include a jetted tub, a mini-bar and mirrors on the ceiling. Select suites also include a fireplace, a private balcony, a heart-shaped jetted tub, a sofabed and/or a canopy bed.
Free parking is available on site and pets are permitted in select rooms.
A free continental breakfast is served daily. This hotel also has an on-site bar/lounge.
Other on-site amenities include an outdoor heated pool (open seasonally), a business centre and a 24-hour front desk.
The downtown area of Sherbrooke, which is a 5-minute drive away, includes the Museum of Nature and Science, the Musée des beaux-arts de Sherbrooke and the Saint-Michel Cathedral Basilica. The Orford Express tourist train is 6 minutes away by car, while the Ski center Parc du Mont-Bellevue is an 8-minute drive away.
The University of Sherbrooke, Carrefour de l'Estrie (a shopping centre), the Golf Club Sherbrooke and the Lac des Nations (promenade) are all within a 15-minute drive. The Sherbrooke Airport (YSC) is 25 to 30 minutes away by car, depending on traffic. (All driving time estimates: Google Maps)
Among the reviews used for this analysis, many guests found their rooms clean and comfortable, while some reviewers added that their rooms were spacious and quiet.
The staff were frequently complimented for their friendly service, while one guest described the front desk agents as, "extremely welcoming, smiling and pleasant, despite our late arrival."
Several guests said that the room rates were reasonable.
Several reviewers appreciated the free breakfast, however, some other guests thought that the breakfast could be improved (see below).
There were several common concerns found for this hotel, among the reviews sourced for this editorial.more
Several guests complained that the interiors were dated and that furniture and TVs were old, while several other reviewers mentioned that the linens and towels were worn and in need of replacement.
A few guests said that the in-room climate-control units were noisy and also ineffective. These guests also mentioned that the rooms were uncomfortably warm in the summer.
A couple of reviewers found the seasonal, heated outdoor pool uncomfortably cold.
As mentioned above, a couple of reviewers thought that the food and selection at the free breakfast was poor.
SourcesExpedia.ca gave this hotel an average score of 3.5 out of 5, with 50% of 2 guests recommending the property.
TripAdvisor.ca ranked this hotel #8 out of 15 hotels in Sherbrooke, with an average score of 3 out of 5, from 15 reviews.
Booking.com gave this property an average score of 7.1 out of 10, based on 108 guest reviews.
Ranked by Guests#