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Central location and good food, some concerns with room condition and prices
Pros
- Free Wi-Fi, free parking
- Several reviewers were pleased with the hotel's central location
- Some lodgers were satisfied with the level of customer service they received
- Several guests praised the restaurant food
Cons
- Many guests felt the hotel's rooms and hallways were in need of renovation
- Several reviewers felt the hotel's rates were too expensive
- Noise transfer was mentioned by a few guests
Freebies
Free Wi-Fi
Free Parking
Editor's Review
Updated Apr 9, 2013
Overview
Located about a 1-minute drive from Sept Iles' city centre on Highway 138, the Hotel Gouverneur Sept Iles is geared towards travellers who prefer a centrally located hotel offering an on-site restaurant.
This hotel has 118 air-conditioned guest rooms, each offering one queen or two double beds, free Wi-Fi, cable TV, a coffeemaker, a mini-fridge, a desk and a hair dryer. Rooms with a minibar, a bathrobe for each guest and a complimentary breakfast are also available.
more This hotel has 118 air-conditioned guest rooms, each offering one queen or two double beds, free Wi-Fi, cable TV, a coffeemaker, a mini-fridge, a desk and a hair dryer. Rooms with a minibar, a bathrobe for each guest and a complimentary breakfast are also available.
Hotel amenities include a seasonal outdoor pool, fitness facilities, meeting/conference space, a business centre and free parking. On-site dining is provided at L'Alouette Restaurant which serves breakfast daily, lunch on weekdays, and dinner every day except Sunday. The hotel provides wheelchair accessibility and pets are permitted for an additional $30 per pet per stay.
Tim Hortons is an 8-minute walk or less than a 1-minute drive away. The National Library and Archives of Quebec is a 3-minute walk northwest of the hotel, while The Museum of the North Shore Region is roughly a 3-minute drive away. Les Galeries Montagnaises Shopping Centre is roughly a 4-minute drive away, and Sept Iles Airport (YZV) is a 13-minute drive away. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, free parking, pets permitted for $30/pet per stay, wheelchair accessible. (Call date: April 4, 2013)
Tim Hortons is an 8-minute walk or less than a 1-minute drive away. The National Library and Archives of Quebec is a 3-minute walk northwest of the hotel, while The Museum of the North Shore Region is roughly a 3-minute drive away. Les Galeries Montagnaises Shopping Centre is roughly a 4-minute drive away, and Sept Iles Airport (YZV) is a 13-minute drive away. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, free parking, pets permitted for $30/pet per stay, wheelchair accessible. (Call date: April 4, 2013)
The Good
Reviews consulted for this analysis showed that many guests had positive responses to the hotel's location, restaurant and staff.
Several reviewers were pleased with the location of this hotel. They found it to be central, as well as close to museums, restaurants and the theatre.
The hotel's restaurant was praised by some guests. They described the food as excellent and good, and found the service to be warm.
Some lodgers were satisfied with the level of customer service they received. They characterized the staff as courteous, attentive and friendly.
The Bad
Guest reviews sourced for this analysis showed that some reviewers had negative responses to the hotel's rooms and value and reported noise disturbances.
Many reviewers were disappointed with the hotel's accommodations. They complained of stained and ripped carpets in the hallway, as well as poor Wi-Fi, old TVs and uncomfortable beds in their rooms.
The hotel's value was the source of several complaints by lodgers. They found the rates to be expensive and overpriced, and reported being charged for local calls.
Noise transfer was mentioned by a few guests. They reported hearing the adjacent neighbour's TV through the walls, kids running and playing in the hallway and noisy in-room air conditioning units.
Noise transfer was mentioned by a few guests. They reported hearing the adjacent neighbour's TV through the walls, kids running and playing in the hallway and noisy in-room air conditioning units.
Sources
Booking.com guest reviews ranked the hotel 6.9 out of 10 from 34 reviews.Expedia.ca guest reviews rated the hotel 3.6 out of 5 with an 81% recommendation rate from 16 reviews.
TripAdvisor.com guest reviews ranked the hotel #6 out of 6 Sept Iles hotels with an average rating of 2.5 out of 5 from 15 reviews.
The author called the hotel on April 4, 2013 to verify some information.
The author called the hotel on April 4, 2013 to verify some information.
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Guest Reviews
Ranked by Guests
# 666 Boulevard Laure, Sept-Iles, QC