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Imperia Hotel & Suites

7.5 | Good | #1 out of 1 hotels in Saint Eustache
MAP

Just off Highway 640, great staff and modern rooms, indoor pool & restaurant

Pros
  • Free Wi-Fi, free parking
  • Numerous guests were pleased with the level of customer service they received
  • The hotel was praised for its proximity to highway access and restaurants
  • Several patrons enjoyed their clean and modern rooms
Cons
  • A few guests reported no in-room fridges and noisy air conditioning
Freebies
Free Wi-Fi
Free Parking
Editor's Review
Updated Nov 27, 2013
Overview
Located about a 2-minute drive from the nearest Highway 640 on-ramp and an 11-minute drive from Saint Eustache's city centre, the Imperia Hotel and Suites Saint Eustache is suitable for business or vacation travellers who prefer a hotel with meeting/banquet space, on-site dining and easy highway access.

Each of this smoke-free hotel's guest rooms and suites offers air conditioning, free Wi-Fi, cable TV, a coffeemaker, a desk, an iron and ironing board and a hair dryer. Rooms with a kitchenette, a jetted tub and a seating area with a sofabed are also available, as are wheelchair-accessible rooms.

Hotel amenities include an indoor pool, a hot tub, a sauna, a fitness room, meeting/banquet facilities, a business centre, free parking and on-site dining at Bistro Martini Grill, which serves breakfast, lunch and dinner. Pets are not permitted.

Club De Golf Deux Montagnes can be found about 9 minutes away by car, while Carrefour Grande-Cote offers shopping an 11-minute drive away. Richard Trottier Arena is roughly a 13-minute drive from the hotel and Pierre Elliott Trudeau International Airport is a 22-minute drive away. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Free Wi-Fi, free parking, no pets, wheelchair accessible. (Call Date: November 26, 2013)

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The Good
The majority of the reviews sourced for this analysis were positive, with praise going to the hotel's staff, location and rooms.

The hotel's staff were the source of many compliments by reviewers. They were characterized as professional, friendly, attentive and bilingual. 

Numerous guests were pleased with the hotel's location. They described it as easily accessible, as well as close to highway access, restaurants, shopping, a grocery store and downtown Montreal.

Several lodgers enjoyed their accommodations at the hotel. They found their rooms to be clean, spacious, modern, quiet, well maintained and well equipped, with comfortable beds. A few patrons had complaints about their rooms, however (see below).
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The Bad
While the majority of reviews consulted for this analysis were positive, there were a few complaints about the rooms.

Although the majority of reviewers were pleased with their clean and modern rooms, a few lodgers had complaints about their accommodations. They reported no microwave or mini-fridges in some rooms (as only some rooms have a kitchenette), uncomfortable sofabeds and noisy in-room air-conditioning units.
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Show Sources
Sources
Expedia.ca guest reviews rated the hotel 4.2 out of 5 with a 93% recommendation rate from 110 reviews.

TripAdvisor.com guest reviews ranked the hotel #1 of 2 Saint Eustache hotels with an average rating of 3.5 out of 5 from 54 reviews.

Booking.com guest reviews rated the hotel 8.7 out of 10 from 52 reviews.

The author called the hotel on November 26, 2013 to verify some information.
Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
Guest Reviews
Rated by Guests
7.5 / out of 10
"Good"
Ranked by Guests
#
1 / out of 1
hotels in Saint Eustache

The average guest rating for Imperia Hotel & Suites is 7.5 out of 10 based on 693 reviews from past guests. This average guest rating ranks Imperia Hotel & Suites at #1 out of 1 hotels in Saint Eustache.

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Map Marker Imperia Hotel & Suites
570 Rue Dubois, Saint Eustache, QC