Howard Johnson by Wyndham Quebec City

Among the reviews used for this analysis, negative reviews for this hotel outnumbered positive reviews. However, there were a few common compliments noted by guests.

Many reviewers thought that the room rates were reasonable and several guests mentioned that the hotel offered the basic amenities.

Several guests complimented the front desk staff for their friendly and helpful service.

Several reviewers praised the food at the free breakfast.

A few guests found the location convenient for accessing major highways and the airport (YQB). Reviewers also mentioned finding several restaurants nearby.

As mentioned above, negative reviews for this property outnumbered positive reviews, among the reviews sourced for this analysis.

Several guests discovered cleanliness inconsistencies in their rooms. Reviewers described sheets that were not clean, stained carpeting, and hair in the shower. One guest said that she found an item from a previous guest within the bed sheets, which indicated to her that her sheets had not been changed. A couple of reviewers also complained about the housekeeping service they received during their multi-night stay. These guests mentioned that complimentary items were not replenished, garbage cans were not emptied, and beds were not made.

Several reviewers complained that their in-room air conditioning units were either not in working order or were noisy and disruptive.

A few guests thought that the in-room decor and furnishings were dated and worn.

Isolated complaints included: long waits for food at the free breakfast, broken jets in the hot tub, noise disturbances from neighbouring rooms, a clogged bathroom sink, and unpleasant musty odours in the halls.