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Editor's Pick
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Boutique hotel with fine dining and Art Deco styling, on quiet street of Old Québec
Pros
- Free Wi-Fi and free buffet breakfast (with hot & cold selections)
- Many guests described their rooms as clean and well appointed
- Many reviewers praised the food at the free breakfast
- The staff were frequently complimented for their attentive and caring service
- Many guests found the location ideal for accessing points of interest in Old Québec
- Several reviewers found their rooms to be quiet
Cons
- A few guests complained that the parking facility was off-site
- Some guests did not like having the sink outside the bathroom
Freebies
Free Wi-Fi
Free Breakfast
Editor's Review
Updated Aug 18, 2014
Overview
This property is located in Old Québec and is ideal for guests who prefer to explore this area of Québec City on foot and are looking for the personal service of a boutique hotel. There are many attractions, restaurants, cafés, and boutique shopping venues located within a 5-minute walk of this hotel.
more This property is 100% smoke-free and all rooms include a flat-screen TV with a DVD player and pay-per-view movies, free Wi-Fi, a coffeemaker, an iron and ironing board, a shaving/make-up mirror, a jetted shower an umbrella, bathrobes, and a safe. Suites may also include some of the following features: a fridge, a microwave, a balcony, a fireplace, a whirlpool tub, and/or a balcony hot tub. Standard rooms are furnished with a queen bed, while suites are configured with separate living and bedroom areas (some over 2 floors) and may be furnished with queen or king beds.
Off-site parking is available for an additional fee of $18 per night (parking facility is 1 block away). Pets are not permitted.
A free breakfast is served daily from 7:00 am - 10:00 am. The on-site restaurant, 'Toast!", serves dinner only and reservations are recommended.
Other on-site amenities include dry cleaning (extra fees apply), ice/beverage vending machines, and concierge services.
Boutique shopping at the Quartier Petit Champlain is a 4-minute walk away, while the Québec-Levis ferry is 3 minutes away on foot. The Chateau Frontenac (historic site and hotel) is a 7-minute walk away. The Québec Citadel (historic fort) and the Plains of Abraham are both about 20 minutes away on foot. Other downtown attractions are located within a short drive of this property, including the Québec City Convention Centre (6-minute drive) and the Grand Théâtre de Québec (7-minute drive).
The Québec City International Airport (YQB) is about 25-30 minutes away by car. (All walking and driving time estimates: Google Maps)
Verified by a front desk agent on September 24, 2012: The free breakfast is served daily from 7:00 am - 10:00 am.
The Good
Positive reviews for this property greatly outnumbered negative reviews, among the reviews used for this analysis.
Many guests described their rooms as clean and well appointed. One reviewer described her room as "stylish", while another guest said that his room was "unique". Several reviewers found their beds to be comfortable and several guests mentioned that their bathrooms were spacious. Several guests noted that their rooms were quiet.
Many reviewers found the location convenient for exploring Old Québec on foot. Guests mentioned walking to restaurants, shops, the waterfront, cafés, and the Museum of Civilization (2-minute walk away). One reviewer said that this hotel was within "walking distance to everything".
The staff were frequently complimented in the reviews, and guests described the staff throughout the hotel as friendly, helpful, attentive, caring, and quick to answer questions or provide recommendations and directions. One guest mentioned that the hotel manager volunteered to carry his bags to the room.
Many guests praised the food at the free breakfast and one reviewer specifically mentioned that the scrambled eggs were delicious. A couple of guests also complimented the food at the on-site restaurant, "Toast!".
The Bad
As mentioned above, positive reviews for this hotel greatly outnumbered negative reviews, among the reviews sourced for this analysis. There were very few complaints or concerns found for this property.
A few guests found the off-site parking facility to be an inconvenience and one reviewer thought that the parking fees ($15 per night) were expensive.
A few reviewers thought that their rooms lacked storage space for personal items.
Isolated complaints included: noisy in-room air conditioning units, guest room windows did not open, and expensive room rates.
Sources
Expedia.ca gave this hotel an average score of 4.6 out of 5.0, with 90% of 10 guests recommending the property.
TripAdvisor.ca ranked this hotel #10 out of 93 properties in Québec City, from 199 reviews.
Hotels.com gave this property an average score of 4.5 out of 5.0, based on 33 guest reviews.
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Guest Reviews
Ranked by Guests
# 15 rue-Sault-au-Matelot, Quebec City, QC