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Hotel Le St-James

9.4 | Excellent | #3 out of 158 hotels in Montreal
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Luxury boutique hotel in Old Montreal with impeccable service, day spa and fine dining

Pros
  • Free amenities: Wi-Fi
  • Beautiful hotel amenities, such as restaurant, spa, and library, according to numerous reviews
  • Many reviewers felt the service and luxury was well worth the expense
  • Wi-Fi was rated excellent by guests
  • Location was perfect said guests for accessing Metro, restaurants and Old Montreal
  • Many guests enjoyed breakfast and other meals on site
  • Guests loved the spa services and facilities
Cons
  • Valet parking is $40 including tax
  • A few guests found the prices at the restaurant expensive
  • Some missed having in-room coffeemakers and electrical outlets by the beds
Freebies
Free Wi-Fi
Editor's Review
Updated Jul 7, 2017
Overview
About the hotel: Located in the historic district of Old Montreal and housed in the restored Merchants' Bank building, circa 1870, in Montreal's original financial district, this hotel is greatly suited to guests who enjoy classic styling, antiques and old world art works.

The 12-storey hotel, with elevator, offers 60 guest rooms with some smoking rooms and floors

All rooms include free Wi-Fi, an LCD TV with cable and pay-per-view movies, a mini-bar, a work desk, B&O sound system, a CD player, iPod dock, a digital safe, a hair dryer, bathrobes, slippers and air conditioning. 

Some rooms include a sitting area, 1 or 2 separate bedrooms, a living room, a powder room, a gas or faux fireplace, a second TV, oak wood floors, 18' ceilings, a kitchen, a laundry room, a second bathroom, a jetted shower, a soaker tub, a bidet, a walk-in closet and a wrap-around terrace. (DVD players and irons and ironing boards are available upon request.)

Rooms are furnished with 2 double beds, 1 queen or 1 king bed.

Valet parking with in-out privileges is $35 per day (~$40 with tax). Clearance is 6'7".

Pets are welcomed with pet amenities (small dogs/cats) for $50 per pet, per night. 

Restaurant on site: XO Le Restaurant is one of Montreal's highest-rated restaurants. It serves breakfast, weekend brunch, lunch, cocktails and dinner. Room service is available 24 hours a day. 

Hotel amenities include a fitness centre, a sauna, a steam bath, a day spa, iPads, concierge services, dry cleaning, fax and copy service, currency exchange, a historical and contemporary library, safety deposit boxes, free newspapers, free shoe shine and meeting rooms. 

What’s nearby? Guests are a 5- to 15-minute walk from the Old Montreal's many attractions, such as its renowned restaurants, the Notre-Dame Basilica, the Pointe-à-Callière Museum of Archaeology, the waterfront area of the Old Port, and the Bonsecours Market. Montreal's Chinatown district and the restaurants and nightlife of St. Laurent Boulevard are a 10-minute walk. 

Getting around: Place-d'Armes metro station which can be reached underground in 4 minutes on foot. The VIA Rail train station is an 11-minute walk or 14 minutes by subway. The Greyhound Bus station is 18 minutes by subway. Pierre Elliott Trudeau International Airport (YUL) is a 20-minute drive or 45 minutes by public transit. (All travel times: Google Maps)

Confirmed by hotel June 12, 2017: valet parking is $35 or about $40 including tax, pet fees are $50 per night, per pet
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The Good
Guests were very impressed with the hotel, and considered it to be world class.

It has impressive architecture and decor which guests often call stunning and gorgeous. One guest stated, "The hotel lobby and common areas including the library are delightful--ornately decorated with sculptures, oil paintings and fine drapery bursting with old-world charm."

Guests found the rooms and bathrooms spacious and well appointed. They described the beds as very comfortable, the rooms as very quiet and well soundproofed, with high ceilings, crown moldings, lovely artworks and the bathrooms as having white marble, large soaking tubs, heated floors and the world's best shower heads.

The staff service was extraordinary. They were genuinely eager to help and empowered to correct any minor fault to the guest's satisfaction. Concierge were spot on with restaurant recommendations and could not do enough to serve the guests. Guests were also pleased to be greeted by a doorman who assisted with luggage and having their shoes shined daily.

The location was very well liked. It was easy to access Metro underground from the hotel and guests found restaurants, shopping and tourist attractions in walking distance.

Some guests described the on-site dining as amazing. They were impressed with attentive service, the menu selection, the presentation and the entire delicious experience. One guest called it a culinary adventure.

Guests who had spa treatments were impressed with wonderful staff and the facilities. One recent guest reported, "The spa is wonderful and located in the original bank vault in the basement, encased with brick walls which also served as the original fortification walls of old Montreal! The therapist welcomed me and showed me to a private changing room that had its own steam room, sauna, shower, toilet, sink and closet...the treatment was excellent."
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The Bad
Guests were quite positive overall, but occasionally there was a little critique of the hotel found online. 

Some guests found their rooms a little dark with little natural light and poor views. Others mentioned a lack of closet space, electrical outlets by the bed, as well as coffeemaker or ironing board.

Some guests felt the restaurant prices, and pay movies were very expensive. A few guests said the bar closed too early.


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Show Sources
Sources
TripAdvisor.com guest reviewers ranked this hotel 17 of 162 Montreal hotels, with a rating of 4.5 out of 5, based on 410 reviews. 

Booking.com reviewers rated this hotel a 9.5 out of 10, based on 117 reviews.

Expedia.ca guest reviewers rated this hotel 4.8 out of 5, based on 273 reviews.

This hotel is an Editor's Pick for...
Guest Reviews
Rated by Guests
9.4 / out of 10
"Excellent"
Ranked by Guests
#
3 / out of 158
hotels in Montreal

The average guest rating for Hotel Le St-James is 9.4 out of 10 based on 1060 reviews from past guests. This average guest rating ranks Hotel Le St-James at #3 out of 158 hotels in Montreal.

1060
Location
Map Marker Hotel Le St-James
355 rue Saint Jacques, Montreal, QC