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Hotel et Spa Etoile sur le lac

7.6 | Good | #5 out of 8 hotels in Magog

Central location on Highway 112 and great lake views with direct beach access

  • Free Wi-Fi, free continental breakfast, free parking
  • Many guests were pleased with the hotel's proximity to restaurants, the lake and shopping
  • Several reviewers enjoyed their clean rooms and lake views
  • The hotel's staff were found to be efficient and helpful by several lodgers
  • Some guets found the hotel's rates to be too expensive
  • A few lodgers complained of outdated decor and bathrooms
Free Wi-Fi
Free Breakfast
Free Parking
Editor's Review
Updated Apr 25, 2013
Overlooking the Lake Magog along Highway 112, the Hotel and Spa Etoile-sur-le-Lac is popular with road travellers in town on business or vacation who prefer a boutique-style hotel with on-site access to the water.

This non-smoking hotel has 51 air-conditioned guest rooms and suites, each offering free Wi-Fi, cable TV, a balcony or patio, a coffeemaker, a desk, a sitting area, an iron and ironing board and a hair dryer. Standard rooms offer one queen bed and may also include a sofabed, while various rooms and suites offer additional amenities such as a mini-fridge, a fireplace and a jetted tub. Most balconies and patios feature views of the lake.

There are also one- and two-bedroom condos available for rent. All feature large balconies that overlook the water, air conditioning, a full kitchen and a fireplace. Condos are fully furnished and require a minimum stay of three nights. Some condos have rooftop patios. Weekly, monthly and seasonal rates are available.

Hotel amenities include a seasonal outdoor pool, a hot tub, a spa, direct beach access, meeting/banquet space, a business centre, a free continental breakfast and free parking. The hotel offers on-site dining at L'Ancrage Restaurant, which serves lunch and dinner daily, is fully licensed, and features a patio. Pets are not permitted, and the hotel does not offer wheelchair-accessible rooms.

Ski Mont Orford is about a 10-minute drive northwest of the hotel, while 231 - 325 Rue Sherbrooke provides shopping roughly a 2-minute drive away. Galerie D'Art Courtemanche can be found 7 minutes away on foot, and Pierre Elliott Trudeau International Airport (YUL) is approximately a 1-hour and 30-minute drive away. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Free Wi-Fi, free parking, pets not permitted, not wheelchair accessible. (Call date: April 22, 2013)
The Good
The majority of reviews sourced for this analysis were positive, with praise going to the hotel's location, rooms and staff.

Many guests praised the hotel's location, and found it to be close to shopping, highway access, the town centre and skiing at Mont Orford.

Several lodgers were pleased with their accommodations at this hotel. They described their rooms as clean and spacious, with beautiful lake views, comfortable beds and fast Wi-Fi. It should be mentioned, however, that a few guests had complaints about their rooms (see below).

The hotel's staff were complimented for their service by several reviewers. They were characterized as welcoming, efficient and helpful.

Some guests described the food at the on-site restaurant as excellent, however, there were some complaints about prices (see below).
The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about the hotel's prices and room decor.

Some reviewers had complaints about the hotel's rates. They described them as expensive and overpriced, and cited outdated decor, bathrooms and furniture as downgrading their stays. Although the restaurant's food was described as excellent by some guests, these prices were also described as expensive.

While the majority of lodgers found their rooms to be clean and spacious, a few guests were disappointed with their rooms' decor. They found it to be outdated, and also mentioned the bathrooms and furniture were in need of upgrades.
Show Sources
Sources guest reviews ranked the hotel #6 of 11 Magog hotels with an average rating of 3.5 out of 5 from 36 reviews. guest reviews rated the hotel 7.5 out of 10 from 35 reviews. guest reviews rated the hotel 3.9 out of 5 with a 84% recommendation rate from 25 guest reviews.

The author called the hotel on April 22, 2013 to verify some information.
Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
Guest Reviews
Rated by Guests
7.6 / out of 10
Ranked by Guests
5 / out of 8
hotels in Magog

The average guest rating for Hotel et Spa Etoile sur le lac is 7.6 out of 10 based on 633 reviews from past guests. This average guest rating ranks Hotel et Spa Etoile sur le lac at #5 out of 8 hotels in Magog.

Map Marker Hotel et Spa Etoile sur le lac
1200 Principale West, Magog, QC