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Guests praised food at the restaurant and customer service, some guest concerns
Pros
- Free Wi-Fi and free parking
- Many guests praised the food at the on-site restaurant
- The staff were frequently complimented for their friendly service
- Several reviewers found the rooms clean and comfortable
- Several guests thought that the room rates were reasonable
- A few reviewers found the location convenient for accessing the town centre by car
Cons
- Several guests thought that the in-room decor and fixtures were dated
Freebies
Free Wi-Fi
Free Parking
Editor's Review
Updated Feb 14, 2014
Overview
The Rustick Auberge is situated along Highway 112 and is within a 1-minute drive of Highway 10.
more All rooms are smoke free and include free Wi-Fi, a TV, a desk, a mini-fridge, a balcony, a coffeemaker and air conditioning. Wheelchair-accessible rooms are available.
Free parking is available on site and dogs are permitted in select rooms for an additional fee of $20 per night.
The on-site restaurant serves lunch and dinner. Other on-site amenities include an outdoor pool, luggage storage, a microwave in the lobby, free newspapers and meeting/event space.
The Mont Orford Ski Hill is 5 minutes away by car, while the Labyrinthe Memphremagog is a 6-minute drive away. The Golf du Mont-Orford is a 7-minute drive away. The town area of Magog, including shopping and dining, is 8 minutes away by car, while the Théâtre de la Marjolaine is 12 minutes away by car.
The Vineyard Cep d'Argent is a 15-minute drive away, while the Abbey of Saint-Benoit-du-Lac is 25 minutes away by car. The Roland-Désourdy Airport (ZBM) is a 40-minute drive away. (All driving time estimates: Google Maps)
Verified by a front desk agent on February 14, 2014: Pet policy and wheelchair accessibility.
The Good
Among the reviews used for this analysis, guests seemed most impressed with the food at the on-site restaurant and the customer service. Many reviewers described enjoyable meals at the on-site restaurant, while the staff were frequently complimented for their friendly and helpful service.
more Several guests described their rooms as clean and comfortable, while a couple of reviewers added that the rooms were quiet and spacious.
Several reviewers thought that the room rates were reasonable and that the hotel offered good value for the money they spent.
A few guests found the location convenient for accessing Magog by car.
The Bad
Several guests complained about dated decor, fixtures and appliances in their rooms, among the reviews sourced for this editorial. Some of these guests noted stained carpeting and appliances that did not seem to be working properly. A couple of other reviewers said that their rooms were not supplied with enough bath towels.
more There were several other guest concerns found for this property, but these concerns seemed to result from isolated experiences.
Sources
Expedia.ca gave this hotel an average score of 3.2 out of 5, with 86% of 22 guests recommending the property.Booking.com gave this property an average score of 7.5 out of 10, based on 43 guest reviews.
The author called the hotel on February 14, 2014 to verify some information.
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Guest Reviews
Ranked by Guests
# Location
3219 Rue Principale Ouest (Route 112 Ouest), Magog, QC