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Quality Inn & Suites Downtown Charlottetown |
8.3 | Very Good | #10 out of 18 hotels in Charlottetown
MAP Editor's Pick
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Clean and spacious rooms with mini-fridges & microwaves, restaurant, well-liked breakfast
Pros
- Free Wi-Fi, free hot breakfast, free parking, free DVD rentals
- Many guests described their rooms as clean
- Many reviewers found the location convenient for exploring the downtown area on foot
- The staff were frequently complimented for their friendly service
- Several guests thought that the room rates were reasonable
- Guests are treated to passes to the CARI facility which offers two indoor pools, waterslide, hot tub and fitness centre
- Many guests liked the free hot breakfast
- About half the rooms have been recently renovated (as of 2014)
Cons
- A few guests were disturbed by noise from neighbouring rooms
- A couple of reviewers complained that the in-room carpeting was worn
Freebies
Free Wi-Fi
Free Breakfast
Free Parking
Editor's Review
Updated Jul 8, 2014
Overview
This hotel is situated in downtown Charlottetown, which makes it a well-suited accommodation for guests who are looking to access downtown destinations on foot. The Province House Historic Site (birthplace of Confederation) and the Confederation Centre for the Arts (performing arts venue) are both within a 4-minute walk.
more This property is 100% smoke-free and all 73 rooms include free Wi-Fi, a coffeemaker, a mini-fridge, a microwave, air conditioning, an iron and ironing board, and a TV with a DVD player. Suites at this property offer more spacious accommodations and may also include separate living and bedroom areas, kitchenettes and sofabeds. Rooms and suites are furnished with 1 king bed, 1 queen bed, or 2 double beds. Select suites also include a fireplace.
Free parking is available on site and pets are permitted in select rooms at no additional charge.
The on-site restaurant serves breakfast, lunch, and dinner from 10am to 8pm or 9pm. A free breakfast with hot and cold selections is served to all hotel guests from 6:30am to 9:30pm.
Other on-site amenities include a business centre, free newspapers, complimentary passes to an off-site fitness facility at UPEI (indoor pools, waterslide, and fitness centre), free DVD rentals, dry cleaning service (extra fees apply), a business centre, and meeting and banquet space.
Downtown attractions such as the waterfront, restaurants, and shops, are accessible within an 11-minute walk. The University of Prince Edward Island (location of the fitness facility for this property) is 2 minutes away by car, while the Charlottetown Mall is a 3-minute drive away.
Access to the Trans-Canada highway is 6 minutes away by car, while the Charlottetown Airport (YYG) is a 10-minute drive away. (All walking and driving time estimates: Google Maps)
The Good
Among the reviews sourced for this analysis, positive comments outweighed negative comments. Guests were impressed with the rooms, the location of the hotel, the front desk staff and the value for money spent.
Many guests described their rooms as clean and spacious. One reviewer said that his room was "huge". A few guests thought that their rooms were well appointed with modern furnishings and one guest said that her room was "charming". Several reviewers mentioned that their beds were comfortable.
Many reviewers found the location ideal for exploring the downtown area on foot and guests described walking to the waterfront, Province House, the Confederation Centre for the Arts, restaurants, and shops. One guest felt that the airport was a short drive away (10 minutes).
Many guests described the front desk agents as helpful, friendly, and efficient. One guest, who was travelling with a group, said that the staff "went above and beyond to welcome us and meet our every need".
Several reviewers thought that the room rates were reasonable and that the hotel offered good value for the money they spent. Guests mentioned the following amenities as value-added features: free Wi-Fi, free parking, deep tubs in the guest bathrooms, and in-room fireplaces (in select suites).
The Bad
Even though most reviews for this hotel were favourable, there were a couple concerns expressed by guest reviewers.
A couple of reviewers complained that the in-room carpeting was worn.
Isolated complaints included: front desk was often understaffed, no ice machines, and poor food at the on-site restaurant.
Sources
Expedia.ca gave this hotel an average score of 4.3 out of 5.0, with 100% of 7 guests recommending the property.TripAdvisor.ca ranked this hotel #6 out of 26 properties in Charlottetown, from 63 reviews.
Hotels.com gave this property an average score of 4.0 out of 5.0, based on 11 guest reviews.
This hotel is an Editor's Pick for...
Guest Reviews
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