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Centrally located heritage property, modern and clean rooms, good food
Pros
- Free Wi-Fi and free parking
- Many guests described their rooms as clean and well appointed
- Many reviewers found the location convenient for accessing the downtown area on foot
- The staff were frequently complimented for their attentive and accommodating service
- Many guests praised the food at the on-site restaurant
- Several reviewers thought that their beds were comfortable
Cons
- A couple of guests thought that the room rates were expensive
- A couple of reviewers complained that the air conditioning units were noisy
Freebies
Free Wi-Fi
Free Parking
Editor's Review
Updated Nov 7, 2012
Overview
This hotel is situated in downtown Charlottetown and is suitable for guests looking to explore the area on foot. This property was constructed in 1903 and is a restored heritage property. This hotel is also ideal for travellers who prefer accommodations that have historical significance.
This property is 100% smoke-free and all 22 rooms include free Wi-Fi, a flat screen TV and DVD player, air conditioning, in-floor heating, an iron and ironing board, bathrobes, and a coffeemaker. Rooms are furnished with either 1 queen bed or 1 queen bed and 1 double bed. Annex Rooms are furnished with either 1 king bed or 2 double beds and these rooms also include a microwave and a mini-fridge.
Suites at this property feature more spacious accommodations and larger bathrooms. Select suites include a jacuzzi tub. Suites in the Inn and the Annex are furnished with 1 queen bed, 1 queen bed and a sofabed, 1 queen bed and a double bed, or 1 king bed and a sofabed.
This property does not have an elevator. Free parking is available on site and pets are not permitted.
The on-site restaurant, The Griffon Dining Room, serves breakfast, lunch, and dinner.
Other on-site amenities include a business centre, dry cleaning (extra fees apply), and concierge services.
Downtown attractions located within a 10-minute walk of this property include: the Confederation Centre for the Arts (performing arts venue), Province House Historic Site (birthplace of Confederation), the waterfront, and many shops and restaurants. The University of Prince Edward Island is about a 4-minute drive away, while the Charlottetown Mall is 5 minutes away by car.
The Trans-Canada Highway may be accessed within a 4-minute drive and the Charlottetown Airport (YYG) is 12 minutes away by car. (All walking and driving time estimates: Google Maps)
The Good
Positive reviews for this hotel greatly outnumbered negative reviews, among the reviews used for this analysis.
Many guests described their rooms as clean. Many reviewers thought that their rooms were well appointed with modern furnishings and fixtures. One guest said that his room was beautiful. A couple of guests mentioned that their rooms were quiet and a couple of other reviewers found their rooms to be spacious.
Several reviewers said that their beds were comfortable. One guest said that high quality complimentary toiletries were provided.
The staff were frequently complimented and guests described the front desk agents as friendly, helpful, quick to provide recommendations, and quick to respond to guest concerns and requests.
Many guests found the location convenient for accessing downtown attractions on foot, including the waterfront, Province House, Confederation Centre for the Arts, and restaurants.
Many reviewers praised the food, prices, and the attentive service at the on-site restaurant.
A couple of reviewers thought that the hotel offered good value for the money they spent.
The Bad
As mentioned above, positive reviews greatly outnumbered negative reviews for this property, among the reviews sourced for this analysis. However, some guests complained about the price and noise.
A couple of guests complained that the in-room air conditioning units were noisy and disruptive.
Isolated complaints included: limited available parking, no on-site elevator, small guest bathroom, and a guest room did not have a pleasant view.
Sources
Booking.com gave this hotel an average score of 9.3 out of 10, based on 28 reviews.TripAdvisor.ca ranked this hotel #4 out of 26 properties in Charlottetown, from 85 reviews.
Hotels.com gave this property an average score of 3.7 out of 5.0, based on 3 guest reviews.
Guest Reviews
Ranked by Guests
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