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Highly praised luxury hotel in downtown Toronto with infinity pool, spa and fine dining
- Free Wi-Fi and free pet stays
- Many guests described their rooms and the hotel in general and classy and luxurious
- Many reviewers found their rooms well-equipped with high-end amenities
- Several guests found their beds comfortable
- Several reviewers found the location convenient for exploring the city on foot
- Many guests felt they received outstanding service at this hotel
- Many guests were very pleased with the hotel's fine dining
- A few guests thought that the room and food prices were expensive
- Valet parking is $50 per night
Updated Dec 24, 2014
This hotel is situated in the centre of the financial district in downtown Toronto and the Exchange Tower is 4 minutes away on foot. With high-end amenities, such as espresso machines, in-mirror TVs and touch-panel lighting control, this property is well-suited for guests who prefer more luxurious rooms and suites.more
This property is 100% smoke-free and rooms range in size from 550 to 4,000 square feet. All rooms and suites include free Wi-Fi, free local calls, a wet bar, a flat screen TV, a deep soaker tub, an in-mirror bathroom TV, a Nespresso machine (coffee and espresso maker), an iPod dock, a bedside touch-panel control system for window coverings and lighting, a pillow menu, free coffee, tea and bottled water, turndown service and a laptop-sized safe. Rooms are furnished with one king bed or two double beds.
Suites provide more spacious accommodations and also include a fireplace, a powder room, a sofabed and are furnished with king beds. One and two-bedroom suites are available.
Valet parking is available on site for an additional fee of $50 per day and pets are permitted at no additional charge (maximum weight of 25 lbs).
This property offers multiple on-site dining options including: STOCK Restaurant, Bar & Lounge (located on the 31st floor), SUITS lobby lounge and 24-hour in-room dining.
On-site wellness facilities include a spa, a health club, an Infinity saltwater pool, a hot tub and a dry sauna. Other on-site services include overnight laundry and dry cleaning, personal assistance and shopping, nanny service, personalized printing, business cards and stationary, fax and copy service and 24-hour concierge services. This property also features two floors of meeting and event facilities.
The Eaton Centre and Nathan Phillips Square are both about a 5-minute walk from this hotel, while Roy Thompson Hall and the Metro Toronto Convention Centre are both about 10 minutes away on foot. The Air Canada Centre is a 12-minute walk away and the Rogers Centre is 18 minutes away on foot.
The Art Gallery of Ontario is a 6-minute drive away, while the Royal Ontario Museum is 9 minutes away by car. The Billy Bishop Toronto City Airport (YTZ) is 28 minutes away by car, while the Toronto International Airport (YTZ) is about a 30-minute drive away. (All walking and driving time estimates: Google Maps)
Verified by a front desk agent on February 6, 2013: Valet parking is available for an additional fee of $50 per day. Pets are permitted at no additional charge (maximum weight of 25 lbs).
This property received many rave reviews from guests, among the reviews used for this editorial. Guests generally described their experiences as luxurious and thought that this property lived up to the Trump brand.
Many guests seemed to love the decor of their rooms and reviewers described their rooms as "sexy" and "clean, classy and comfortable". Reviewers appreciated the high-end amenities in their rooms, including the heated bathroom floors, in-mirror TVs and Nespresso coffeemakers. Several reviewers specifically mentioned that their beds were comfortable. A few guests mentioned that they never wanted to leave their rooms.
The customer service was frequently complimented and many guests were impressed by the staff's personal approach. One reviewer said that the staff "made me feel like a priority and not a burden", while another guest simply described the service as outstanding.
Several guests found the location convenient for accessing area attractions on foot, while several reviewers praised the food at the on-site restaurant and from room service.
A couple of reviewers enjoyed the saltwater infinity pool and fitness centre.
There were very few concerns or complaints found for this property, among the reviews sourced for this editorial. However, a few guests thought that the room rates and food prices (at the on-site restaurant) were expensive. One reviewer said that the "extras are exceptionally overpriced".
SourcesExpedia.ca gave this hotel an average score of 4.6 out of 5, with 80% of 5 guests recommending the property.
TripAdvisor.ca ranked this hotel #1 out of 138 properties in Toronto, with an average score of 5 out of 5, from 156 reviews.
Booking.com gave this property an average score of 9.3 out of 10, based on 19 guest reviews.
The author called the hotel on February 6, 2013 to verify some information.
Ranked by Guests#