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Pan Pacific Toronto

8.1 | Very Good | #51 out of 118 hotels in Toronto

Highly praised north Toronto hotel on 15 acres of parkland with outdoor pool and fine dining

  • The staff were frequently complimented for their attentive and helpful service
  • Several guests described their rooms as spacious and modern
  • Several reviewers found the hotel well located for accessing Highway 401 and the Don Valley Parkway
  • The food at the on-site restaurants was praised by several guests
  • Several guests enjoyed the outdoor pool area
  • A couple of reviewers thought that the room rates were reasonable
  • The decor is slightly dated according to some
  • Self-parking is $12 per night and valet parking is $18 per night
  • Wi-Fi costs $9.95 per 24 hours
  • Some guests complained about the extra fees
  • Some guests complained about the extra fees for Wi-Fi and parking
Editor's Review
Updated Mar 28, 2015
Situated on the corner of York Mills and Don Mills roads, just south of Highway 401, on 15 acres of parkland, this hotel is well suited for guests who prefer more upscale accommodations near North York. This property is also well located for travelers looking to access the Don Mills shopping center and the Ontario Science Center, both of which are within a 10-minute drive.

All rooms are 100% smoke-free and include a 42" flat screen TV with in-room movies, a coffeemaker, a mini-bar, floor-to-ceiling windows, bathrobes, a hair dryer, separate showers and tubs, an iron and ironing board, and air conditioning. Mini-fridges and microwaves are available on request. Select suites include some of the following amenities: separate living room, separate dining room, and/or a private balcony.

Workout guest rooms are available and provide a more spacious layout. Fitness amenities include a treadmill, an exercise bike, medicine and exercise balls, a yoga mat, free weights, resistance bands, and workout DVDs.

The hotel is dog friendly and one dog only is permitted in select rooms at no additional fee. Pet-friendly rooms include a dog bed and guests must sign a form at check in and keep the dog with them at all times. Wheelchair-accessible rooms are also available.

Wi-Fi and wired Internet are both available in all guest rooms for an additional fee of $9.95 per night, while free wired Internet is available in the 24-hour business centre (also includes a printer). Self-parking is available on site for an extra fee of $12 per night, while valet parking is available for $18 per night and includes in-out privileges and luggage assistance. Guests can also obtain a package that includes Wi-Fi and parking for a total of $18 per night.

This hotel offers multiple on-site dining options. Seasons at the Prince offers fine dining and an extensive Sunday Brunch buffet and is open daily for breakfast, lunch and dinner. Katsura Japanese Restaurant is open for dinner only, while Gilaneh Persian Restaurant serves lunch and dinner. 900 Lounge serves beverages and light meals daily from 11 am to 1 am. Room service is available 24 hours.

On-site fitness facilities include an outdoor seasonal pool, a lighted tennis court, a fitness center and an indoor hot tub. This hotel also participates in the New Balance fitness gear lending program for guests who aren't able to travel with their own workout shoes and clothes. Other on-site amenities include concierge service, luggage storage, safe deposit boxes, vending and ice machines, a gift shop, a jewelry store, dry cleaning and laundry service, and an ATM.

The Yorkdale Shopping Centre is a 15-minute drive away, while Downtown Toronto attractions, including Rogers Centre, the Air Canada Centre, the CN Tower, theatres, nightlife, and the Metro Toronto Convention Centre are all about 25 minutes away by car or 50 minutes away by bus. The Toronto Pearson International Airport (YYZ) is 20 to 30 minutes away by car, depending on traffic. (All driving time estimates: Google Maps)
Verified by a front desk agent on March 28, 2016: Pet policy, Wi-Fi fees, parking fees 
The Good
Among the reviews used for this analysis, many guests expressed positive and enjoyable stays at this hotel. Many reviewers indicated that this hotel is a good choice for travelers looking to stay close to the Don Valley Parkway and Highway 401, in North Toronto.

The staff were frequently complimented for their friendly, helpful, and attentive service, while several reviewers specifically mentioned that their check-in was quick and efficient.

Several guests found the hotel well located for accessing Highway 401 and the DVP, while several other reviewers found restaurants and shopping nearby. A few guests specifically mentioned that there was a Tim Horton's next door.

The outdoor pool area was enjoyed by several guests, while several other reviewers said that the on-site restaurants served good food.

The guest rooms were described as spacious and modern by several guests, while one reviewer described the rooms as luxurious. Several reviewers found their rooms clean, while a couple of guests specifically mentioned that the beds were comfortable.

A couple of guests mentioned that the lobby was well appointed, while a couple of other reviewers thought that the room rates were reasonable.
The Bad
As mentioned above, many guests seemed generally impressed and pleased with their stay at this hotel. However, among the reviews sourced for this editorial, there were a few of guest complaints about paying additional fees for parking ($12 to $18 per night). However, additional fees for parking is quite common in the Toronto area.

In addition, a few guests felt the hotel was a little dated looking.
Show Sources
Sources gave this hotel an average score of 4.3 out of 5, with 93% of 504 guests recommending the property. ranked this hotel #26 out of 142 hotels in Toronto, with an average score of 4 out of 5, from 456 reviews.

Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
This hotel is an Editor's Pick for...
Guest Reviews
Rated by Guests
8.1 / out of 10
"Very Good"
Ranked by Guests
51 / out of 118
hotels in Toronto

The average guest rating for Pan Pacific Toronto is 8.1 out of 10 based on 2864 reviews from past guests. This average guest rating ranks Pan Pacific Toronto at #51 out of 118 hotels in Toronto.

Map Marker Pan Pacific Toronto
900 York Mills Road, Toronto, ON