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Editor's Pick
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High-style, luxury boutique hotel in downtown Toronto with upscale amenities & fine dining
Pros
- Free amenities: Wi-Fi, wired Internet, breakfast, all day coffee and drinking water, newspapers, pet supplies
- Room were spacious and well appointed with comfortable beds
- Location convenient to restaurants, theatres and attractions
- Staff were attentive and helpful, according to guests
- Many guests enjoyed the free breakfast and late breakfast hours
- Wi-Fi rated excellent by online guest surveys
Cons
- Valet parking is $45 per 24 hours
- Occasionally guests complained of poor views from their rooms
- Some guests found the neighbourhood street and bar noise a disturbance
- Some guests did not like the see-through glass shower
Freebies
Free Wi-Fi
Free Breakfast
Free Internet
Editor's Review
Updated Jun 6, 2017
Overview
This hotel is located on a quiet side street in downtown Toronto, in the heart of the Entertainment District, just a 3-minute walk to the TIFF Bell Lightbox and the many bars and restaurants of King Street.
What’s nearby? The Princess of Wales Theatre is a 3-minute walk and Roy Thompson Hall (home of Toronto Symphony Orchestra) is a 7-minute walk from the hotel. The CN Tower, the Rogers Centre and the Metro Toronto Convention Centre are all a 6-minute walk away. Ripley's Aquarium is 9 minutes away on foot. The Eaton Centre, downtown's largest mall, is a 23-minute walk or 15 minutes by street car.
more The 11-storey hotel offers 123 smoke-free rooms on 6 floors with elevator access.
All rooms include free Wi-Fi, free wired Internet, a 32" or 40" flat screen TV with on-demand movies, a Nespresso machine, a mini-bar, a desk with ergonomic chair, a BOSE stereo system with CD player, iPod dock, an electronic safe, an iron and ironing board, an umbrella, bathrobes, a hair dryer, a magnifying mirror, and air conditioning.
Some rooms include a separate bedroom, 2 TVs, a kitchen, a dining room, a fireplace, a soaker tub, a powder room with full-size washer and dryer, a terrace, windows that open, and views of the CN Tower.
Available on request are accessible rooms, hypoallergenic bedding, baby and doggy essentials, humidifier, and a DVD player with DVDs.
Rooms are furnished with 2 double beds, 1 queen or 1 king bed.
Valet parking is $45 per 24 hours with unlimited in-out privileges. Clearance is 6'8". Electric vehicle charging is available.
Pets are welcome (2 per room) for $30 per stay, per room.
A free continental breakfast is served weekdays from 6:30 am to 11 am and weekends from 7 am to 12 noon. A hot breakfast is available for purchase.
A free coffee bar and drink service is offered in the library and lounge area.
Restaurant on site: Victor Restaurant, serves dinner only, while room service is available 24 hours.
Hotel amenities include a 24-hour fitness centre, a seasonal rooftop terrace and putting green, a business centre, concierge, dry cleaning, free newspapers and meeting rooms.
What’s nearby? The Princess of Wales Theatre is a 3-minute walk and Roy Thompson Hall (home of Toronto Symphony Orchestra) is a 7-minute walk from the hotel. The CN Tower, the Rogers Centre and the Metro Toronto Convention Centre are all a 6-minute walk away. Ripley's Aquarium is 9 minutes away on foot. The Eaton Centre, downtown's largest mall, is a 23-minute walk or 15 minutes by street car.
Getting around: The Billy Bishop Toronto City Airport (YTZ) is 8 minutes away by car. Toronto Pearson International Airport (YYZ) is 20 minutes by car without traffic, or 42 minutes by UP Express. (All travel times: Google Maps)
Confirmed by hotel June 6, 2017: pet fees, parking fees and clearance, 24 hour room service
The Good
Guests enjoyed this hotel for it modern amenities, cleanliness, friendly staff and convenient location.
more Guests found the rooms stylish, quiet and comfortable. Guests enjoyed comfortable beds with luxury linens, rainfall showers, deep bathtubs, large HDTVs and Bose sound systems. The mini-bar items were reasonably priced and rooms were often described as impeccably clean.
The location was very convenient for accessing downtown attractions, public transit and restaurants.
Guests often enjoyed the continental breakfast offered and found it to be ample, delicious and with good variety.
Staff were attentive, courteous and helpful and provided a pleasant stay for many of the guests. They were quick and willing to offer assistance and accommodate guest requests.
Guests enjoyed dining on site. They had excellent and prompt room service, and guests enjoyed tasty and nutritious meals of varying ethnic cuisines at Victor Restaurant.
The Bad
Some guests found areas that the hotel needed to improve and they offered their critique online.
Recent room complaints were: room too dark, bad views, room cramped, expensive room rates, room was very hot, noise from nightclubs and streets nearby late into the night, and rooms in need of a refresh in design and material.
Bathroom complaints included: poorly-designed bathrooms allow too much noise through with amplified hollow sounds and doors that don't quite shut, no bathroom fan, poor ventilation in bathroom, poor water pressure and blinds on glass shower walls don't offer complete privacy.
Some guests complained about the dining on site: no lunch service at Victors, limited menu choices at Victor, late night room service had minimal selection and breakfast was underwhelming.
Other recent complaints found were: unexpected and expensive parking charge came to $50, hotel understaffed, dog allowed close to our dining table at Victor Restaurant, lobby was dirty and there was no bar/lounge on site.
Sources
Expedia.ca gave this hotel an average score of 4.7 out of 5, from 495 guests reviews.TripAdvisor.ca ranked this hotel #10 out of 137 hotels in Toronto, with an average score of 4.5 out of 5, from 738 reviews.
This hotel is an Editor's Pick for...
Guest Reviews
Ranked by Guests
# Location
- Toronto Film Festival (0.1 km)
- Princess of Wales Theatre (0.2 km)
- Royal Alexandra Theatre (0.3 km)
- Metro Toronto Convention Centre (0.4 km)
- Roy Thomson Hall (0.4 km)
- CN Tower (0.5 km)
- Rogers Centre (0.5 km)
- Toronto Western Hospital (1.5 km)
- Toronto Island Airport (1.5 km)
- Women's College Hospital (1.7 km)
30 Mercer Street, Toronto, ON