Kensington College Backpackers

Guest reviews sourced for this analysis were mixed, but showed positive responses towards the hostel's location and rates.

The hostel's location was praised by numerous reviewers. They found it close to Chinatown, downtown Toronto, Little Italy, restaurants, shopping, public transit, parking and the University of Toronto.

Several lodgers were satisfied with the hostel's rates, describing them as budget friendly and cheap. One guest noted, "For the price it's worth it".

Guest complaints showed negative responses towards the Wi-Fi, free breakfast, room temperatures and key deposits, but guests gave mixed responses toward the staff and toward the cleanliness of the hostel.

Guests who were disappointed with their accommodations at the hostel reported cleaning issues, old appliances and supplies in the kitchen, no air conditioning and broken heating. Many guests felt that the free breakfast was too basic with weak coffee, toast, spreads and cold cereal. Many guests were surprised to be asked for a cash deposit of $20 for the room key. 

The hostel's shared bathrooms and kitchen were criticized by numerous reviewers. They reported unclean conditions, broken toilets and plumbing issues in the bathrooms, as well as odours and dirty dishes in the kitchen.

The staff were considered friendly by some and argumentative by others. Additionally some guests said the hostel was clean and others said it was dirty.