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Holiday Inn Toronto Airport East

7.4 | Good | #84 out of 118 hotels in Toronto

Toronto airport hotel 5 min to YYZ with free shuttle, indoor pool and restaurant

  • Free amenities: Wi-Fi, 24-hour airport shuttle, newspapers
  • Rooms were clean and spacious with comfy beds
  • Location was convenient to the airport, major highways and an easy walk to the Toronto Congress Centre, Tim Hortons and restaurants
  • Guests found the airport shuttle convenient
  • Wi-Fi was rated good
  • Parking costs $15 per night
  • Guests often complained of unfriendly front desk staff
  • Guests were not overly thrilled with Perkins on site
  • On occasion guests reported long waits for the shuttle at the airport
  • Some found the hotel interior a bit tired with long walks to the elevator
Free Wi-Fi
Free Shuttle
Editor's Review
Updated Jan 29, 2018
This hotel is located a 7-minute walk from area restaurants and Tim Hortons. It’s only a 5-minute drive from Toronto Pearson International Airport (YYZ). Downtown Toronto is a 30 to 40-minute drive.

The hotel has 192 smoke-free and pet-free rooms on 5 floors, with elevator access.

All rooms include free Wi-Fi, a 37” flat screen TV with cable and pay-per-view movies, a coffeemaker, a desk with ergonomic chair, an iron and ironing board, a hair dryer, floor-to-ceiling windows and climate control.

Rooms are furnished with 2 queen beds or 1 king bed.

Some rooms include a sofabed, a sitting area, a mini-fridge and a bidet. Accessible rooms are available.

Parking is outdoors and available for $15 per night.

Extended parking is available and includes up to 8 nights of included parking when booked with the hotel.

A free 24-hour airport shuttle runs every 30 minutes.

Restaurant on site: Perkins Restaurant & Bakery offers breakfast, lunch and dinner and is open from 6 am to 11:30 pm. Room service is available from 6:15 am to 11 pm.

Hotel amenities include an indoor pool, a fitness centre, an enclosed courtyard, a 24-hour business centre, dry cleaning, a guest laundry, a gift shop/newsstand, a 24-hour front desk, ice/vending machines, safety deposit boxes (based upon availability), luggage storage for the day, ATM, free newspapers and meeting rooms.

What’s nearby? The Toronto Congress Centre is a 7-minute walk or 1-minute drive from the hotel. Woodbine Shopping Centre & Fantasy Fair is a 6-minute drive. The International Centre (multi-purpose facility) is a 10-minute drive away. Wet’n’Wild Toronto is 11 minutes and Canada’s Wonderland is 17 minutes away by car. (All travel times: Google Maps)

Confirmed with the front desk on Apr 4, 2017: safety deposit boxes at front desk are offered based upon availability, no long-term luggage storage is offered—only for the day

The Good
Guests often found this hotel satisfactory.

Rooms were usually described as clean and spacious with comfortable beds.

The location was convenient to the airport and highways, next door to an extended airport parking lot, with restaurants, a convenience store, Tim Hortons and the Toronto Congress Centre an easy walk away.

The maids and maintenance staff were often described as friendly and helpful.

Guests typically found the airport shuttle service convenient especially when departing from the hotel.

Guests also liked: being an easy walk to a 24-hour Tim Hortons and the on-site pool.

The Bad
Guests were not always fully satisfied with their stay.

Recent room complaints found were: difficulty regulating the temperature, uncomfortably hard beds, uncomfortable blanket, poor channel selection, analog TV, very dated room, no mini-fridge or microwave in the room, extra (unexpected) charge for a mini-fridge, bottled water an extra $4 charge, old smoke detector, and old electrical plugs caused plugs to fall out and did not make contact causing electronics not to charge overnight.

Some guests complained of very long waits for the airport shuttle very late at night.

Service was an issue for some. They complained of not getting their free breakfast vouchers or IHG welcome points, an icy driveway that was not salted, double billing, and rude front desk staff.

Noise was occasionally a disturbance from guests in neighbouring rooms and hallways, planes landing in the early morning or evening and vending machines.

Perkins was not very popular with guests overall. They complained of indifferent servers, small portions, extra charges for mayo, expensive prices and one guest found the beer selection lacking.

Other comments found were: a long walk to the elevator or front desk from guest room, no on-site pub or lounge, and sidewalks in the area are a little rough.
Show Sources
Sources guest reviews ranked the hotel #79 out of 132 Toronto hotels with an average rating of 3.5 out of 5 from 354 reviews. guest reviews rated the hotel 3.7 out of 5 from 492 reviews. guest reviews rated the hotel 7.6 out of 10 from 194 reviews.

Guest Reviews
Rated by Guests
7.4 / out of 10
Ranked by Guests
84 / out of 118
hotels in Toronto

The average guest rating for Holiday Inn Toronto Airport East is 7.4 out of 10 based on 1856 reviews from past guests. This average guest rating ranks Holiday Inn Toronto Airport East at #84 out of 118 hotels in Toronto.

Map Marker Holiday Inn Toronto Airport East
600 Dixon Road, Toronto, ON