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Close to Timmins Square shopping centre, some concerns about dated interiors
Pros
- Free Wi-Fi, free parking and free breakfast
- A few guests thought that the room rates were reasonable
- A few reviewers found the location convenient for accessing shopping
Cons
- Many guests thought that the room interiors were in need of updating
- Many reviewers complained about disinterested front desk staff
- A few guests found their rooms uncomfortably warm
- A couple of reviewers complained about unpleasant smells in their room
Freebies
Free Wi-Fi
Free Breakfast
Free Parking
Editor's Review
Updated Jul 24, 2013
Overview
This hotel is situated on a major thoroughfare and is within a 2-minute drive of the Timmins Square shopping centre. This property may be well suited for guests looking for basic on-site amenities and that prefer to explore the area by car.
more Both smoking and non-smoking accommodations are available. All rooms include free Wi-Fi, a microwave, a mini-fridge, an iron and ironing board, individual climate control and a desk. Rooms may be furnished with two double beds, one queen bed or one king bed. Suites at this property provide more spacious accommodations and are furnished with either one king bed or one queen bed. Select suites also include a jetted tub.
Free parking is available on site and pets are permitted at no additional fee.
A free continental breakfast is served daily from 6:30 am to 9:30 am.
Other on-site amenities include an ATM, a business centre, meeting space, a fitness centre, an ice machine and free newspapers.
The Riverside Fun Park (Go-karts and mini-putt golf) is a 5-minute drive away. The Shania Twain Centre (museum) and the Timmins Gold Mine Tour are both 8 minutes away by car. The Hollinger Golf Club is also about an 8-minute drive away. The Kamiskotia Ski Resort is 19 minutes away by car, while the Timmins Airport (YTS) is a 22-minute drive away. (All driving time estimates: Google Maps)
Verified by a front desk agent on December 17, 2012: The free breakfast is served daily from 6:30 am to 9:30 am. Pets are permitted at no additional fee.
The Good
Among the reviews used for this analysis, many guests described overall negative experiences at this property. However, there were a few common positives shared by some guests.
A few reviewers found the hotel conveniently located on a major thoroughfare and near shopping at Timmins Square shopping centre. A couple of guests also noted that there was an East Side Mario's restaurant next door.
The room rates were thought to be reasonable by a few guests.
A couple of reviewers described their beds as comfortable.
The Bad
Many guests indicated that they were disappointed with their stay at this hotel, among the reviews used for this analysis. Reviewers were most unhappy with the customer service and with the dated room interiors.
Many guests described their rooms as in need of updates and generally rundown. Reviewers also noticed worn furniture and stained carpeting. A couple of guests described an unpleasant odour and one reviewer thought that the smell was mildew.
Some of the front desk agents were described as disinterested, curt, unfriendly and unprofessional. One guest said that the staff were not welcoming.
A few guests said that their rooms, upon entering, were uncomfortably warm. A couple of guests thought that their rooms lacked an adequate number of electrical outlets and a couple of other reviewers complained that their key-cards were deactivated before their check-out date.
Sources
Expedia.ca gave this hotel an average score of 3.6 out of 5, with 100% of 3 guests recommending the property.TripAdvisor.ca ranked this hotel #3 out of 9 properties in Timmins, with an average score of 3 out of 5, from 34 reviews.
Booking.com gave this property an average score of 6.7 out of 10, based on 46 guest reviews.
Verified by a front desk agent on December 17, 2012: The free breakfast is served daily from 6:30 am to 9:30 am. Pets are permitted at no additional fee.
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Guest Reviews
Ranked by Guests
# 1136 Riverside Drive Hwy 101W and Riverside Dr, Timmins, ON