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On-site restaurant, clean and modern rooms but no continental breakfast
Pros
- Free Wi-Fi throughout and free parking
- Close proximity to the QEW, shops and dining, according to many reviewers
- Rooms were clean, spacious and modern said many guests
- Several guests felt the hotel was affordable compared to others in the area
- The staff were complimented for being friendly and helpful by some guests
- A few guests found the on-site restaurant convenient
Cons
- A few guests were disappointed that breakfast was not included in the rate
- A couple reviewers had noise complaints
Freebies
Free Wi-Fi
Free Parking
Editor's Review
Updated Jan 14, 2013
Overview
Situated near the QEW and less than a 10-minute drive from downtown Saint Catharines, this hotel would be well suited for those who want to explore the area by car and need a centrally located hotel.
more This hotel is 100% smoke-free (as of June 2012). Each room comes with free Wi-Fi, cable TV, a coffee/tea maker, a working desk and chair, an iron and ironing board, a hair dryer, a clock radio, individual climate control and an in-room safe. Most rooms have a mini-fridge and microwave. Rooms come furnished with 1 or 2 queen beds or 2 double beds. Suites feature a kitchenette and 1 king bed. Free local calls and complimentary newspapers come with all rooms.
This hotel allows pets for a fee of $15 per night per pet and free on-site parking is available (large vehicles can be accommodated).
Other amenities include an indoor pool, a sauna, fitness centre, guest laundry (coin-operated), dry cleaning pick up service, business services (print/fax/copy/courier) and free Wi-Fi throughout.
Perkins Restaurant (on-site) serves breakfast, lunch and dinner and is open daily from 6 am to 10 pm.
Niagara-on-the-Lake is a 28-minute car ride south of the hotel. Port Dalhousie is a 7-minute drive south. The Pen Centre (shopping mall) is a 10-minute drive away. Off-site dining options are within walking distance, like Montana's, Joe Feta Greek Village and Kelsey's Restaurant, 4-minutes from the hotel. (All walking and driving estimates: Google Maps)
Verified with a front desk agent January 10, 2013: free Wi-Fi, 100% smoke-free, pet policy, business services, guest laundry and dry cleaning pick up.
The Good
Among the reviews used for this analysis, the positive comments outweighed the negative ones. Guests spoke favourably about the rooms, the location, the price, the staff and liked the on-site restaurant.
Many reviewers liked the hotel's proximity to the highway and amenities. Several guests also felt the hotel was convenient for exploring the area by car.
more Many guests were impressed with the appearance and cleanliness of the rooms. They described the rooms as clean and spacious and several reviewers thought the rooms were modern and updated. However, there were mixed reviews and opposing opinions regarding this (see below).
Many reviewers liked the hotel's proximity to the highway and amenities. Several guests also felt the hotel was convenient for exploring the area by car.
According to several guests, the rates were affordable compared to other hotels in the area.
The staff were praised for being helpful and pleasant. One guest said it was the staff that made the hotel a five star property.
A few guests thought the on-site restaurant was convenient.
The Bad
As mentioned above, the positive feedback outweighed the negative feedback. However, some guests were disappointed that no continental breakfast was offered, complained about dated bathrooms and had noise complaints.
more A few guests were disappointed that breakfast was not included in the rate. They felt that a continental breakfast would have added to the overall value.
As mentioned above, the reviews regarding the appearance of the rooms were mainly positive, however a couple guests criticized the bathrooms for looking old and needing upgrades.
A couple reviewers were disturbed by noise made from other guests, specifically those travelling in large groups and with young children.
Sources
Expedia.ca rated this hotel 3.5 out of 5 based on 10 reviews.Booking.com rated this property 8.4 out of 10 based on 70 reviews.
TripAdvisor.com ranked this hotel #5 out of 9 based on 20 reviews.
The author called the hotel on January 10, 2013 to verify some information.
Guest Reviews
Ranked by Guests
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