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Great highway locale and staff, rooms with kitchenettes and a free breakfast
Pros
- Free Wi-Fi, free continental breakfast, free parking
- The hotel was praised for its proximity to the highway and downtown Ottawa
- Many reviewers were pleased with the level of customer service they received
- Several lodgers enjoyed their spacious and well-equipped rooms
Cons
- Some guests felt the free breakfast was limited in choice
- A few reviewers reported issues with cleanliness
Freebies
Free Wi-Fi
Free Breakfast
Free Parking
Editor's Review
Updated May 6, 2013
Overview
Located just off Queensway Highway and roughly a 15-minute drive from Ottawa's city centre, the Quality Inn Orleans is geared towards business or leisure travellers who want a hotel with easy highway access that is near, but not in, the city centre.
This 100% smoke-free hotel has 63 air-conditioned guest rooms and suites, each offering free Wi-Fi, cable TV, a coffeemaker, a mini-fridge, a microwave, a desk, a DVD player, an iron and ironing board and a hair dryer. Standard rooms offer one king or two queen beds, while one-bedrooms suites additionally offer a jetted tub, a separate bedroom and a living room.
Hotel amenities include an indoor pool, a hot tub, fitness facilities, meeting/banquet space, a business centre, guest laundry facilities, a sundry shop, a free continental breakfast and free parking. The hotel is wheelchair accessible and the hotel has elevators. Pets are not permitted.
D'Arcy Mcgee's Irish Pub is a 2-minute drive or 15-minute walk southwestward, while Place d'Orleans shopping centre can be found about a 20-minute walk or 3-minute drive southwest. Millenium Sports Park is roughly a 12-minute drive southeast, and Ottawa MacDonald-Cartier Airport (YOW) is about a 30-minute drive southwestward. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, free parking, pets not permitted, wheelchair accessible. (Call date: May 3, 2013)
more This 100% smoke-free hotel has 63 air-conditioned guest rooms and suites, each offering free Wi-Fi, cable TV, a coffeemaker, a mini-fridge, a microwave, a desk, a DVD player, an iron and ironing board and a hair dryer. Standard rooms offer one king or two queen beds, while one-bedrooms suites additionally offer a jetted tub, a separate bedroom and a living room.
Hotel amenities include an indoor pool, a hot tub, fitness facilities, meeting/banquet space, a business centre, guest laundry facilities, a sundry shop, a free continental breakfast and free parking. The hotel is wheelchair accessible and the hotel has elevators. Pets are not permitted.
D'Arcy Mcgee's Irish Pub is a 2-minute drive or 15-minute walk southwestward, while Place d'Orleans shopping centre can be found about a 20-minute walk or 3-minute drive southwest. Millenium Sports Park is roughly a 12-minute drive southeast, and Ottawa MacDonald-Cartier Airport (YOW) is about a 30-minute drive southwestward. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, free parking, pets not permitted, wheelchair accessible. (Call date: May 3, 2013)
The Good
The majority of reviews sourced for this analysis were positive. Guests commonly praised the hotel's location, staff and rooms.
Numerous reviewers complimented the hotel's location, and found it to be close to highway access, shopping, restaurants, the police station (next door), downtown Ottawa and the convention centre.
The hotel's staff were praised by many guests. They were characterized as friendly, professional and helpful. Several guests felt they provided an efficient check-in and check-out service.
Several lodgers were pleased with their accommodations at this hotel. They described their rooms as clean, well-equipped, modern and quiet, with comfortable beds. It should be mentioned however, that a few guests had problems with their rooms (see below).
The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about the breakfast, the rooms and noise transfer.
While some guests were pleased with the hotel's breakfast and described it as well-stocked, some reviewers had complaints. These guests were disappointed there were no hot items (besides waffles) or fruit, and felt the selection was limited.
Although the majority of guests were pleased with their well-equipped and spacious rooms, a few lodgers felt that the cleaning staff did the bare minimum, and that the rooms could have used better cleaning.
Noise disturbances were mentioned by a few guests, who complained of a noisy in-room radiator, as well as slamming doors and loud children in the hallways.
Sources
TripAdvisor.com guest reviews ranked the hotel #39 of 61 Ottawa hotels with an average rating of 3.5 out of 5 from 34 reviews.Expedia.com guests reviews rated the hotel 3.6 out of 5 with an 80% recommendation rate from 25 reviews.
Hotels.com guest reviews rated the hotel 3.8 out of 5 from 25 reviews.
The author called the hotel on May 3, 2013 to verify some information.
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Guest Reviews
Ranked by Guests
# 3363 St Joseph Blvd, Ottawa, ON