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Hampton Inn by Hilton Ottawa Airport

9.4 | Excellent | #1 out of 63 hotels in Ottawa
MAP

Ottawa airport hotel 3 min to YOW with indoor pool & free: shuttle, parking, hot breakfast

Pros
  • Free amenities: Wi-Fi, hot breakfast, parking, airport shuttle, all day coffee bar, local calls, newspapers
  • Rooms were in excellent condition with nice lighting, décor and comfy beds
  • Location was an easy walk to restaurants and convenient to the airport and public transit
  • Staff were knowledgeable, warm, and always willing to help
  • Breakfast was very well liked and better than average
  • Airport shuttle service was quick and convenient
  • Good value according to several guests
  • Wi-Fi was rated excellent
Cons
  • Airport shuttle runs limited hours
  • Some were disturbed by the sound of doors slamming shut
  • A few recent guests found the pool too cold
Freebies
Free Wi-Fi
Free Breakfast
Free Shuttle
Free Parking
Editor's Review
Updated Jan 29, 2018
Overview
This hotel is located next door to the Infinity Convention Centre and a 3-minute drive from the Ottawa International Airport (YOW). Downtown Ottawa is 18 minutes by car.

The hotel has 95 smoke-free and pet-free rooms over 6 floors with elevator access.

All rooms include free Wi-Fi, free local calls, a 42” flat screen HDTV with cable and movie channel, a coffeemaker, a mini-fridge, a microwave, a desk with ergonomic chair, an iron and ironing board, a hair dryer, and climate control.

Rooms are furnished with 2 queen beds or 1 king bed. Accessible rooms are available.

Free parking is available on site. Electric service is offered.

Extended parking is available for $10 plus tax per night.

A free airport shuttle runs weekdays from 5 am to 11 pm and weekends from 6 am to 11 pm.

Free hot breakfast is served from 6 am to 10 am each day. Coffee, tea and cookies are provided free all day in the lobby.

There is no restaurant on site, but guests will find Lone Star Texas Grill, A&W, Greek on Wheels and Royal Oak restaurant a 2-minute walk away.

Hotel amenities include an indoor saltwater pool, a 24-hour fitness centre, a 24-hour business centre, dry cleaning, a guest laundry, a 24-hour front desk, ice/vending machines, safety deposit boxes, baggage storage, free newspapers and meeting rooms.

What’s nearby? Guests will find big box shopping, cinema and restaurants a 5-minute drive east of the hotel at South Keys Shopping Centre. EY Centre or Uplands Research is a 22-minute walk or 3-minute drive. Nepean Sportsplex is a 12-minute drive. University of Ottawa is a 17-minute drive. Parliament Hill, Byward Market, Rideau Canal and National Arts Centre are all 18 minutes away by car. Mont Cascades offers skiing and hiking trails 45 minutes away by car. (All travel times: Google Maps)

Confirmed by hotel Apr 22, 2017: extended parking rates, no ATM on site but at sister hotel next door

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The Good
Guests were often very enthusiastic about this newer hotel.

Rooms were very well liked. They were very clean, quiet and spacious with comfortable beds and pleasing decor.

The location was an easy walk to good restaurants and public transit. It was convenient to the airport and the airport extended parking lot. Some found it offered easy access to downtown and Canadian Tire Centre.

Staff were described as knowledgeable, warm, friendly and always willing to help.

Guests were well pleased with the free breakfast. They found the selection above average and the sun-filled breakfast room very clean and appealing. Breakfast bags to go and gluten-free options added value.

Guests often found the room rates affordable and to offer good value.

Guests also liked: huge parking lot, coffee in the lobby, warm delicious cookies at the front desk, very clean swimming pool, and well-equipped fitness room.

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The Bad
Some guests offered their critique of the hotel.

Recent room complaints were: small room, windows don’t open, heater fan blows directly onto the bed, uncomfortable foam mattress, a slow shower drain, thin walls and only 2 towels provided in the room.

Very occasionally guests did not find anyone at the front desk. This was especially upsetting when having to catch a plane.

Noise affected some guests on occasion. They complained about doors slamming shut, guests in nearby rooms and AC units.

Guests who were not aware that the shuttle did not run 24 hours sometimes had to take a taxi for early morning departures or late night arrivals.

Other comments found were: had to have breakfast standing up as the hotel was crowded, pool was cold, toaster was too slow and breakfast not replenished 15 minutes before closing.

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Show Sources
Sources
Booking.com guest reviews rated the hotel 9.1 out of 10 from 643 reviews.

TripAdvisor.ca guest reviews ranked the hotel #4 out of 67 Ottawa hotels with an average rating of 4.5 out of 5 from 290 reviews.

Expedia.ca guest reviews rated the hotel 4.6 out of 5 from 231 reviews.

This hotel is an Editor's Pick for...
Guest Reviews
Rated by Guests
9.4 / out of 10
"Excellent"
Ranked by Guests
#
1 / out of 63
hotels in Ottawa

The average guest rating for Hampton Inn by Hilton Ottawa Airport is 9.4 out of 10 based on 632 reviews from past guests. This average guest rating ranks Hampton Inn by Hilton Ottawa Airport at #1 out of 63 hotels in Ottawa.

632
Map Marker Hampton Inn by Hilton Ottawa Airport
2869 Gibford Drive, Ottawa, ON