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Downtown Ottawa hotel near Byward Market with updated rooms, fireplace and jetted tub
- Free amenities: Wi-Fi, newspapers
- Guests liked their clean and updated rooms, with comfy beds
- Location was well liked for being right downtown with easy access to downtown destinations on foot
- Good value according to guests
- Staff well liked by many of the guests, friendly and accommodating
- Wi-Fi was rated very good based on guest surveys
- Parking costs $10 per day
- Noise transfers through "thin walls", according to guests
- Strong air freshener according to some guests
- Restaurant on site not a guest favourite
Updated Jun 17, 2017
About the hotel: This recently renovated hotel is well liked for its location, an easy walk to downtown tourist attractions including the Byward Market (restaurants, boutique shopping, all-season farmer's market) and the Rideau Centre mall.more
This hotel offers 74 smoke-free rooms on 4 floors with elevator access.
All rooms include free Wi-Fi, a flat screen TV with cable, a coffeemaker, a mini-fridge, a desk, an iron and ironing board, a hair dryer and climate control.
Some rooms include a sofabed, a fireplace, and a jetted tub. Accessible rooms are available.
Rooms are furnished with 1 or 2 double beds, 1 or 2 queen beds or 1 king bed.
Outdoor parking is available for cars and oversize vehicles for $10 per day.
Pets are welcome, if under 50 lbs, for $20 per stay.
Restaurant on site (non-affiliated): Ever Afters restaurant offers Asian and American choices on site and serves breakfast, lunch, and dinner.
Hotel amenities include a fitness centre, a business centre, a guest laundry, ice/vending machines, free newspapers, and meeting rooms.
What's nearby? Rideau Centre, Rideau Canal, and Byward Market are a 7-minute walk from the hotel. The Parliament buildings are 20 minutes away on foot. The National Art Gallery and Royal Canadian Mint on Sussex Drive are a 19-minute walk. University of Ottawa is a 5-minute walk. (All travel times: Google Maps)
Confirmed by hotel June 17, 2017: pet and parking fees
This hotel has recently been renovated with updates to the rooms and it offers great value in a central downtown
Guests loved the location which made everything accessible on foot. They could walk to the university, Byward Market, the art gallery and the parliament buildings. It was easy to access mall shopping, a selection of restaurants, a Metro grocery store, Shoppers Drug Mart and the LCBO. There were bus stops just outside the hotel.
Guests liked the newly renovated rooms. They found them clean, spacious and comfortable.
Many chose this hotel for the reasonable room rate, which based upon the location and now updated room made it a great value to the budget-conscious travellers. Parking was also very reasonable for downtown at $10 a night.
The staff were well liked overall by guests. They were mentioned often in the reviews and guests described them as friendly and helpful.
This hotel has fared a lot better in the reviews since it has been renovated, but there was still some negative feedback.more
Recent room complaints were: poor sound insulation between rooms, poor water pressure in a guest's shower, room too hot, carpets were not very clean, a stained couch, the smell of the disinfectants/deodorizer is too strong, Wi-Fi unbelievably slow, and lots of noise due to construction.
Recent hotel complaints were: elliptical trainer in fitness room not working, stair well floor tiles slippery when wet, no signs in the corridors indicating where the rooms are located.
Some guests objected to damage deposit holds placed on their credit cards.
Although some guests liked the restaurant on site, a few guests were disenchanted with it for not being open early enough in the morning, for slow service and only accepting cash. Other recent complaints were: tasteless coffee, hash browns tasted like old oil and dated furniture.
SourcesTripAdvisor.ca ranked this hotel #42 out of 68 properties in Ottawa, based on 15 reviews.
Expedia.ca gave this hotel an average score of 3.2 out of 5, based upon 772 reviews.
Booking.com gave this hotel an average score of 7.2 out of 10, from 827 reviews.
Ranked by Guests#