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Downtown Ottawa hotel near Rideau Canal with kitchen suites, indoor pool and restaurant
Pros
- Free amenities: Wi-Fi, DVD players and movies, newspapers
- Suites were well maintained and comfortable, each with full kitchen and balcony
- Many loved this location, in walking distance to area attractions, restaurants, shopping and the Rideau Canal
- Staff were friendly and helpful
- Families liked the play areas, game room and indoor pool
- Many guests said the hotel offered great value
- Guests enjoyed meals on site
Cons
- Underground parking is $30 per day, plus tax
- Several mentioned that the hotel's decor was dated
Freebies
Free Wi-Fi
Editor's Review
Updated Jun 5, 2017
Overview
This hotel is located near the Elgin Street dining and shopping district, a 5-minute walk from the Rideau Canal trail system.
more The hotel offers 249 smoking and non-smoking suites on 8 floors with elevator access.
All suites include free Wi-Fi, a flat screen TV with cable and pay-per-view movies, a full kitchen (stove top/oven), a desk, 1 or 2 separate bedrooms, a living area with a sofabed, an iron and ironing board, a dining table, a hair dryer, a private balcony and climate control.
Some suites include a safe, 2 TVs, a 2-person hot tub, bathrobes, free champagne, a fireplace, a guest powder room, a DVD player, ensuite laundry, a board table and a roof-top patio. Accessible rooms are available, as are long-term residence suites.
Rooms are furnished with 1 or 2 double beds, 2 twin beds, 1 queen bed, or 1 king bed.
Underground parking is $30, plus tax per day with a clearance of 6' 2".
Pets are welcome for $40, plus tax per day for stays of 1-3 days, and $105 plus tax, per month for stays longer than 6 days.
Restaurant on site: Cafe Mezzaluna, featuring Italian cuisine, is open for breakfast, lunch and dinner. Room service is available.
Groceries: Guests wanting to save on dining out will find groceries and ready-made meal options at a Sobeys grocery store, 2 blocks away on Elgin Street.
Hotel amenities include an indoor pool, a hot tub, a sauna, a fitness centre, a children's playroom and games room, an outdoor garden with a playground, a BBQ area, a shuffle board court, free DVD players and movie rentals, a guest laundry on each floor, dry cleaning, an Internet kiosk, copy and fax service, safety deposit boxes, an ATM and meeting rooms.
What’s nearby? National Arts Centre (performing arts) is 8 minutes on foot. Parliament Hill is a 12-minute walk. The Rideau Centre shopping mall, Ottawa Covention Centre and the Byward Market (all-season farmer's market, boutiques, and restaurants) are an 11-minute walk. (Walking time estimates: Google Maps)
Confirmed with the front desk on May 12, 2017: both smoking and non-smoking suites available, parking and pet fees
The Good
This all-suite hotel was well liked by its guests.
The suites had all the comforts of home. They were described as quiet, well cleaned, and spacious with comfy beds.
The location was an easy walk to downtown attractions, boutique and mall shopping, a huge selection of restaurants, a supermarket and the Rideau canal trails.
Staff were professional, friendly and helpful.
Several guests enjoyed meals at the restaurant on site.
Guests also liked: the hotel's play areas, indoor pool and secure underground parking.
The Bad
Some guests offered suggestions for improvement.
Several guests mentioned that the hotel had dated decor. This did not seem to be a deal breaker though, as many seemed to appreciate the lower room price for a downtown hotel.
Some did not like paying extra for parking and also found it quite high ($25 per day).
Other comments found were: sofabed was uncomfortable, limited cable channels and the key cards did not always work.
Sources
TripAdvisor.ca ranked this hotel #30 out of 68 properties in Ottawa with a guest rating of 4 out of 5, from 555 guest reviews.Booking.com gave this hotel an average score of 8.3 out of 10, based on 1,316 reviews.
Expedia.ca gave this hotel an average score of 4.1 out of 5, with 94% of 1,690 guests recommending the property.
Guest Reviews
Ranked by Guests
# Location
- Rideau Canal (0.3 km)
- ByWard Market, Ottawa (0.8 km)
- University of Ottawa (0.8 km)
- Casino du Lac Leamy (4.5 km)
- Gatineau Park (14.5 km)
- Gatineau Airport (15.0 km)