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On Lake Couchiching, all-inclusive resort, great staff and quality restaurant
Pros
- Free parking and free Wi-Fi
- All-inclusive resort
- Many guests were pleased with the hotel's friendly and attentive staff
- The hotel's restaurant was praised for its quality, variety and service
- Several lodgers enjoyed their clean and comfortable rooms
Cons
- Some guests reported worn rooms and dated decor
- The hotel's rates were overpriced given the condition of the resort according to a few lodgers
Freebies
Free Wi-Fi
Free Parking
Editor's Review
Updated Apr 10, 2014
Overview
Located on Lake Couchiching just off Highway 44, Fern Resort is suitable for business or vacation travellers looking for an all-inclusive resort with on-site dining, a spa and wellness centre and easy highway access.
more Each of the property's non-smoking guest rooms and cottages comes equipped with air conditioning, free Wi-Fi, cable TV, a DVD player, a fireplace, a balcony or patio, a coffeemaker, a mini-fridge and a hair dryer. Units with a jetted tub, a full kitchen, en suite laundry and separate bedrooms are also available. The hotel is wheelchair accessible.
Hotel amenities include an indoor pool, an outdoor pool, a sauna, a hot tub, a spa and wellness centre, a tennis court, various watersports, daily entertainment, a children's playground, meeting/banquet space, a business centre, a gift shop, guest laundry and free parking. Pets are not permitted.
On-site dining is available for breakfast, lunch and dinner.
Orillia's city centre is about a 12-minute drive away, while Orillia Square Mall can be found 17 minutes away by car. Casino Rama is roughly a 6-minute drive from the hotel, and Muskoka Airport (YQA) is a 41-minute drive away. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, free parking, no pets, wheelchair accessible. (Call Date: April 2, 2014)
Verified with a front desk agent: Free Wi-Fi, free parking, no pets, wheelchair accessible. (Call Date: April 2, 2014)
The Good
The majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's staff, food and rooms.
Many lodgers praised the hotel's staff, finding them helpful, accommodating and friendly. One patron noted, "The staff, whether they be at the front desk, the lifeguards, the children's program supervisors, or the wait staff in the restaurant are helpful and friendly. They are clearly well trained and appear to really enjoy working there".
The hotel's restaurant was complimented by numerous reviewers, who described it as excellent, delicious and outstanding, with attentive service and excellent variety. One guest remarked, "One of the best aspects of the holiday was the amazing food and service. Nadia was our dedicated server and she got to know all of our preferences and did a wonderful job making our children feel special. The selection of food changed at every meal and every dish we had was fantastic. It was such a treat to go on vacation and not have to cook and clean".
Several travellers were pleased with their accommodations at the hotel. They found their rooms to be updated, well equipped and clean, with nice lake views and comfortable beds. Some guests had complaints about their accommodations, however (see below).
The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about the rooms and rates.
Although the majority of lodgers were pleased with their clean and well-equipped rooms, some guests had complaints about their accommodations. They reported dated decor, worn carpets and bedding, old TVs and musty odours. It was mentioned that some rooms had been updated and some had not.
A few reviewers were disappointed with the hotel's rates. They found them overpriced given the rundown state of the resort in general, stating that the hotel's common areas were in need of refurbishment.
Sources
TripAdvisor.com guest reviews ranked the hotel #3 of 16 Orillia hotels with an average rating of 4 out of 5 from 164 reviews.The author called the hotel on April 2, 2014 to verify some information.
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Guest Reviews
Ranked by Guests
# Location
4432 Fern Resort, Orillia, ON