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Tower Hotel at Fallsview

7.8 | Good | #40 out of 92 hotels in Niagara Falls
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Popular Niagara Falls boutique hotel with spectacular falls views, restaurant & valet parking

Pros
  • Free Wi-Fi
  • Rooms were clean with comfortable beds
  • Location was perfect said guests for accessing Falls attractions
  • Staff were friendly, attentive and helpful said guests
  • Guests enjoyed dining at the hotel's restaurant, Marilyn's
  • Views were spectacular, according to guests
Cons
  • Parking is "park and ride" with a 10-minute shuttle for $45 per night
  • Some guests felt the rooms were small and lacking in certain amenities
  • Some guests complained about the Wi-Fi signal
  • No coffeemakers or room service a disappointment for some
  • Some found their fallsview more of a city view
Freebies
Free Wi-Fi
Editor's Review
Updated Jun 6, 2017
Overview
This hotel is located in walking distance of the main tourist attractions of Niagara Falls and very close to the falls lookout area. The Funicular Upper Station (offering access to the main lookout point over Niagara Falls) is a 3-minute walk away.

The smoke-free and pet-free hotel offers 42 rooms on floors 27-30 with elevator access. 

All rooms include floor-to-ceiling windows, free Wi-Fi, a flat screen TV with cable, a mini-fridge, a microwave, an iron and ironing board, a hair dryer, and climate control. 

Some rooms include a 2-person hot tub.

Rooms are furnished with 1 king or 1 queen bed.

Park and ride to a lot (10-minute shuttle ride) is $45 per night. 

Restaurant on site: IHOP serves breakfast from 7 am to 2 pm on the 25th floor. No room service is available.

Hotel amenities include a 24-hour front desk, a guest lounge, fax and copy services, an ATM machine, a vending machine and an on-site chapel.

What's nearby? The Scotiabank Convention Centre and the Fallsview Casino are 5 to 7 minutes on foot. The IMAX Theatre is an 8-minute walk from the hotel. Clifton Hill attractions are a 22-minute walk away. (All travel times: Google Maps)

Confirmed by hotel June 5, 2017: park and ride parking rates
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The Good
This hotel offered a quieter and more relaxing stay from the larger chain hotels in the area and guests usually found a pleasant stay.

Guests were wowed by the spectacular views of of the US and Canadian falls from this hotel. Even corner city view rooms offer a partial view of the Falls, according to some reviewers.

Rooms (although small) offered comfy beds, a good selection of cable channels and guests found them very clean.

The location was perfect. It was an easy walk to Falls attractions, the casino for cheaper parking and dining and other area restaurants.

Guests liked the staff. Valet staff were described as attentive and desk staff were described as welcoming, friendly and helpful.

Guests said dining was good on site. They often said that Marilyn's Restaurant on the 26th floor offered amazing views and great food.
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The Bad
Guests reviewers that critiqued this hotel in online reviews offered several areas where the hotel could improve its service and offering.

Some guests found the bathroom and rooms to be rather small in this hotel. Although many guests liked the decor, some considered it tacky and spartan. Additionally, some guests missed having certain amenities in the rooms such as coffeemakers, full-length dressing mirrors, shelf space, in-room safes and folding stands for suitcases. 

Some thought the rooms needed some work. They noted: room much worse than photos online, worn carpet, a broken tub/jetted tub, chipped furniture, a hard bed, pillows too big, shower needs a shelf and the glass end table was cracked.

Occasionally guests complained about the two elevator system for getting to the top floors and found the second elevator old and worrisome.

Several guests did not like paying extra for valet parking and some felt the hotel was overpriced based on the size of the rooms and the minimal amenities offered (no pool, no spa, no fitness centre, no free breakfast etc).

A couple of recent reviewers complained of bathrooms that lacked privacy, with a glass wall allowing others to see those using the washroom.

Occasionally guests complained of a poor Wi-Fi signal.
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Show Sources
Sources
TripAdvisor.com ranked this hotel #14 out of 134 hotels in Niagara Falls with an average rating of 4 out of 5 based on 781 reviews.

Booking.com rated this property 8.4 out of 10 based on 357 reviews.

Expedia.ca rated this hotel 4.1 out of 5 based on 2,028 reviews.


This hotel is an Editor's Pick for...
Guest Reviews
Rated by Guests
7.8 / out of 10
"Good"
Ranked by Guests
#
40 / out of 92
hotels in Niagara Falls

The average guest rating for Tower Hotel at Fallsview is 7.8 out of 10 based on 2457 reviews from past guests. This average guest rating ranks Tower Hotel at Fallsview at #40 out of 92 hotels in Niagara Falls.

2457
Map Marker Tower Hotel at Fallsview
6732 Fallsview Boulevard, Niagara Falls, ON