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Sterling Inn & Spa

9.0 | Excellent | #5 out of 93 hotels in Niagara Falls

Highly praised boutique spa hotel in Niagara Falls with fine dining and private jacuzzis 

  • Free parking, free WIFI, free breakfast in bed
  • Most guests found the location within walking distance to major attractions
  • Many guests complimented the size and decor of the rooms
  • Guests liked the included breakfast in bed
  • Guests enjoyed dinners at the on-site restaurant
  • Service at the hotel was commended by guests
  • Couple's massage was enjoyed by guests
  • A couple guests were inconvenienced by light coming through the blinds in the morning
  • Some guests complained that the breakfast choices did not rotate enough giving new choices
  • Non-fitted sheets were a problem for some guests who said they bunched and moved around too much
Free Wi-Fi
Free Breakfast
Free Parking
Editor's Review
Updated Feb 27, 2015
The Sterling Inn & Spa is centrally located in Niagara Falls downtown about a 20-minute walk from the Horseshoe Falls and about a 7-minute walk from the Clifton Hill area attractions and restaurants.

Catering to couples, this 100% smoke-free hotel is comprised of 41 rooms and suites which offer the following amenities: king size bed, 32-inch flatscreen TV, fireplace, wet bar, refrigerator, extra-large bathrooms with 2-person jacuzzis and or steam showers, bathrobes and free breakfast in bed each morning delivered at the time of your request.  

The hotel also features a full-service spa, business centre, fitness facilities and steam room. Parking is included, accessible rooms are available upon request and pets are not allowed.

The Sterling Inn & Spa is in close proximity to many of the Falls' tourist attractions.The Maid of The Mist is a 6-minute drive and the Niagara Fallsview Casino is about 4 minutes' drive.

Dining is available on site at AG Inspired Cuisine with other nearby options including the Keg Steakhouse and TGI Fridays within a 3-minute walk. Canada One Factory Outlets are about a 7-minute drive away.

(All travel time estimates - Google Maps).

The Good
The majority of the reviews sourced for this editorial were highly positive in nature with guests really enjoying their stays and value of this boutique hotel.

Guests were pleased with the location of the Sterling Inn & Spa in relation to the Falls' tourist attractions, which were within walking distance of Clifton Hill and the actual falls themselves. Some reviewers also remarked that the hotel's side-street location was quiet at night, and off the main strip. Although some reviewers did not find the hotel particularly impressive from the exterior, they soon changed their opinions upon entering.

Several lodgers enjoyed the hotel's complimentary Breakfast in Bed, and were pleased that it arrived at the exact specified time they requested the night before. They found it tasty with good coffee.

Many guests complimented the rooms in this hotel, describing them as spacious and with modern decor. The beds were deemed large and comfortable by some, and the large bathrooms with steam showers and jacuzzis were well enjoyed by guests.

The AG Restaurant was a highlight for many guests who thought the food was well presented and delicious.
The Bad
Although the majority of reviews were very positive, guests did offer some critique of the services and facilities.

A couple of guests were displeased that some rooms had curtains that didn't fully block out the morning light.

Breakfast although tasty and enjoyed did not change enough from day to day and year to year according to some guests and returning customers.

There were also some peripheral comments about the area surrounding the hotel and its exterior which appeared a little banged up and not a polished looking as guests would have liked.

There were other complaints such as noisy jets on the tubs, the floors needing to be cleaner and with some area rugs for coziness, some rooms needing better dusting and even maintenance and the sheets not being fitted move around too much sometimes leaving the mattress exposed.

Show Sources
Sources guest reviews rated the hotel 4.6 out of 5 from 323 reviews. guest reviews rated the hotel 4.6 out of 5 from 282 reviews. guest reviewers ranked the hotel #3 out of 138 Niagara Falls hotels from 574 reviews.

Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
Guest Reviews
Rated by Guests
9.0 / out of 10
Ranked by Guests
5 / out of 93
hotels in Niagara Falls

The average guest rating for Sterling Inn & Spa is 9.0 out of 10 based on 5397 reviews from past guests. This average guest rating ranks Sterling Inn & Spa at #5 out of 93 hotels in Niagara Falls.

Map Marker Sterling Inn & Spa
5195 Magdalen St, Niagara Falls, ON