Howard Johnson by Wyndham Niagara Falls

Guests who felt this was a decent place to stay usually found it to offer a clean and comfortable room with a  good continental breakfast included in the rate which guests described as having fruit, waffles, toast, muffins, juice, coffee and tea.

The location was well liked for being quiet, having good highway access, not too far from attractions and being close to good restaurants.

Some guests spoke well of the staff. They described them as pleasant and very friendly.

Guests who found the hotel unsatisfactory complained along several themes.

These guests found rooms that appeared dirty to them. They pointed to stained blankets and uphostered furniture, dusty surfaces, gross floors, stained walls and ceilings (some with black mould), filthy carpet, and unpleasant odours (described as foul, smokey, musty, or heavy deodorant).

Some said the rooms were dated. Guests mentioned old bathrooms, non-working amenities, old TVs, saggy mattresses, poor lighting, worn furniture, peeling wallpaper and old AC units that were loud and not sufficiently adjustable.

Poor Wi-Fi was another commonly held issue. Some said Wi-Fi did not reach all parts of the motel, it took a long time to connect only to frequently become disconnected. 

Poor TV reception was also mentioned along with no cable channels.  One guest provided more information, "Television consisted of 10 channels most of which either had no sound or were annoying with static sounds."