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Courtyard by Marriott Niagara Falls

8.3 | Very Good | #20 out of 92 hotels in Niagara Falls
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Popular Niagara Falls hotel near Clifton Hill with indoor and outdoor pools and waterslide  

Pros
  • Free Wi-Fi
  • Numerous reviewers were pleased with the level of customer service they received
  • Several guests were satisfied with their clean and spacious rooms
  • The hotel's location was praised for its proximity to Niagara Falls attractions and restaurants
Cons
  • Several lodgers reported poor and intermittent Wi-Fi signals
  • Noise transfer was mentioned by a few guests
  • Parking is $11 per night
Freebies
Free Wi-Fi
Editor's Review
Updated Dec 31, 2014
Overview
Located about a 4-minute drive from the Journey Behind the Falls attraction and the Canada/U.S. border at Rainbow Bridge, the Courtyard by Marriott Niagara Falls is popular with business and vacation travellers who require a hotel near several popular Niagara Falls attractions as well as the border.

This hotel has 258 air-conditioned guest rooms and suites, each offering free Wi-Fi, cable TV, a coffeemaker, a desk, a hair dryer, a mini-fridge and an iron and ironing board. Standard rooms offer one king or two queen beds, while rooms with a jetted tub, a fireplace, a separate bedroom, a seating area with a sofabed and/or sleeping accommodations for up to seven people are also available.

Hotel amenities include an indoor pool, a seasonal outdoor pool with a waterslide and sundeck, a games room, a hot tub, a sauna, a 24-hour fitness room, meeting/banquet facilities and a business centre. On-site parking is available for $11 per day, and dining is also offered on site at The Keg and TGI Friday's, which both serve lunch and dinner daily. A daily breakfast is served in the hotel's dining room (charges apply). There is also an on-site market that sells snacks 24 hours a day.

Pets are not permitted, and wheelchair-accessible rooms are available upon request.

The Gateway Mall in New York state offers shopping about a 5-minute drive eastward, while Fallsview Casino is a 12-minute walk south. Clifton Hill is roughly an 8-minute walk northeast of the hotel, and Niagara Falls International Airport (IAG), also in New York, is a 20-minute drive east. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Free Wi-Fi, parking $11/day, pets not permitted, wheelchair accessible. (Call Date: May 16, 2013)
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The Good
The majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's location, staff and rooms.

Numerous guests praised the hotel's location. They described it as close to Clifton Hill, the Falls, several restaurants, shopping and the Fallsview Casino. One reviewer deemed it an amazing location.

Many lodgers were pleased with the level of customer service they received during their stays. They were characterized as friendly, helpful and accommodating.

The hotel's accommodations were enjoyed by several reviewers. They were described as clean, spacious and tastefully decorated, with comfortable beds and linens. It should be noted, however, that a few guests described their beds as either too hard or too soft.
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The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints regarding the Wi-Fi and noise transfer.

Several reviewers mentioned having difficulty with the hotel's Wi-Fi signal. They reported it as slow and intermittent, or not working at all for an entire day, and felt very inconvenienced.

Noise transfer was mentioned by a few guests, who reported noise in rooms close to the elevators and ice machines, as well as noise from guests in adjacent rooms. And, as noted above, although most reviewers praised there rooms, there were some complaints about the beds, as some guests found them either too hard or too soft.
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Show Sources
Sources
TripAdvisor.com guest reviews ranked the hotel #11 out of 138 Niagara Falls hotels with an average rating of 4 out of 5 from 796 reviews.

Expedia.ca guest reviews rated the hotel 4.4 out of 5 with a 94% recommendation rate from 812 reviews.

Booking.com
guest reviews rated the hotel 8.4 out of 10 from 123 reviews.

The author called the hotel on May 16, 2013 to verify some information.
Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
Guest Reviews
Rated by Guests
8.3 / out of 10
"Very Good"
Ranked by Guests
#
20 / out of 92
hotels in Niagara Falls

The average guest rating for Courtyard by Marriott Niagara Falls is 8.3 out of 10 based on 6295 reviews from past guests. This average guest rating ranks Courtyard by Marriott Niagara Falls at #20 out of 92 hotels in Niagara Falls.

6295
Map Marker Courtyard by Marriott Niagara Falls
5950 Victoria Avenue, Niagara Falls, ON