Aston Villa Motel

Guest reviews sourced for this analysis showed positive responses towards the hotel's location, rates and staff.

Many reviewers were pleased with the hotel's location. They found it close to shopping, attractions, the Horseshoe Falls, restaurants, public transit and Canada One Factory Outlets.

Several lodgers were satisfied with the hotel's rates. They were described as reasonable, cheap and good.

The hotel's staff were complimented by some guests, who characterized them as friendly and helpful. Some travellers complained about the hotel's lack of customer service, however (see below).

Guest critiques consulted for this review showed negative responses towards the hotel's rooms and staff.

Although a few lodgers found their rooms to be clean, several reviewers were disappointed with their accommodations at the hotel. They reported cleaning issues, a lack of heating, worn decor and fixtures, musty odours, noisy air conditioning, uncomfortable beds and cigarette odours in non-smoking rooms.

While some guests found the staff to be friendly, some patrons criticized the staff. They found them to be rude, unhelpful and apathetic.