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The Waterside Inn

7.7 | Good | #30 out of 47 hotels in Mississauga
MAP

South Mississauga hotel near Port Credit marina with restaurant and kitchen suites

Pros
  • Free amenities: Wi-Fi, local calls
  • Rooms were clean, well appointed and comfortable
  • Location was convenient to the lake, festivals, local restaurants, the GO Train and highway
  • Some guests had pleasant encounters with staff
  • Guests often were pleased with the dining on site
  • Overall, Wi-Fi was rated very good
Cons
  • Outdoor parking is $10 and indoor parking is $15, per night
  • Some complained of dated décor and minor maintenance issues
  • Several guests complained of rude and unhelpful staff
  • Some had difficulty connecting to Wi-Fi in their room
  • No pans or cooking utensils in the in-room kitchens, according to some guests
Freebies
Free Wi-Fi
Editor's Review
Updated Sep 28, 2017
Overview
About the hotel: This hotel offers a comfortable short or extended stay in Port Credit near the marina, while overlooking Lake Ontario. Downtown Toronto is 28 minutes by Go Train and 24 to 45 minutes by car.

The hotel has 94 smoke-free rooms on 14 floors with elevator access.

All rooms include free Wi-Fi, free local calls, a 40” flat screen TV with cable, a mini-bar stocked with drinks/water (at extra cost), a coffeemaker, a desk, a safe, an iron and ironing board, bathrobes, a hair dryer, windows that open and climate control.

Some rooms include free wired Internet, 1 or 2 bedrooms, 2 TVs, a living room, a desk, a gas fireplace, a full kitchen, a dining table, a washer and dryer, lake views and a balcony.

Rooms are furnished with 1 or 2 queen beds or 1 king bed.

Parking:
Outdoor parking costs $10, and underground parking for long-term stays is $15 per night.

Pets are welcome (if under 15 lbs) for $20 per day plus a $500 deposit upon check in.

Restaurant on site: Breakwater Restaurant serves breakfast till 4 pm on weekdays, Sunday Brunch, lunch and dinner. Room service is from 7 am to 8 pm.

Off-site restaurants: Pump House Grille Co, Papa Giuseppes, Burrito Boys and El Jefe are all within a 2-minute walk.

Hotel amenities include a fitness centre, a business centre, dry cleaning, in-room spa services, a 24-hour front desk, and meeting rooms.

What’s nearby? Memorial Park (green space, playground and walking trails) is 4 minutes on foot. Square One Shopping Centre is a 17-minute drive. Rockwood Mall is a 14-minute drive from the hotel. The Toronto Congress Centre is an 11-minute drive. Hershey Centre (sports/entertainment complex) is an 18-minute drive. Wet’n’Wild Toronto is 26 minutes and Canada’s Wonderland is 35 minutes by car.

Getting around: The Go Train station is a 9-minute walk. The QEW Hwy is a 5-minute drive. Toronto Pearson International Airport (YYZ) is a 25-minute drive away. (All travel times: Google Maps)

Confirmed by hotel Sept 27, 2017: parking rates, all rooms include free local calls, a safe and a stocked mini-bar

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The Good
Guests typically enjoyed their stay.

Rooms were clean, spacious and well appointed with comfortable beds.

The location was quiet and convenient to the lakefront and seasonal events. It was an easy walk to the GO station, marina and restaurants, and convenient to the highway.

Some guests had pleasant encounters with staff.

Guests often enjoyed meals at the restaurant on site.

Guests also liked: beautiful water views and sunrises from balconies.

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The Bad
Some guests offered negative feedback.

Recent room complaints found were: poor coffee in the room, bed was a little firm, AC was ineffective and not available in the bedroom, carpet needs replacing, light bulbs not working, desk was wobbly, lacked plugs for charging cell phones near the bed, mini-bar snacks way past due date, Wi-Fi did not work in the guest room, no pay movies, no TV in the bedroom, kitchen lacked a tea kettle, pans, cooking utensils and a tea towel, kitchen taps leaked, dishwasher leaked, clothes washer left clothes wet and dryer did not work at all, only one stool at the kitchen counter for seating, only 2 plastic chairs on balcony with no table, and no chairs on balcony.

Noise transferred from: the marina if windows were open, rooms overhead and external AC machinery.

Some found staff lacking proper training. They did not greet and welcome staff, and acted as though they were being bothered when asked questions. They were also called rude, unhelpful and incompetent.

Other comments found were: hotel is aged and past its prime, no ice or vending machines, parking was across the street in an unsecured lot, guest was not given the room reserved online, booked months in advance and requested water view but got view of construction site, and not really a boutique hotel.

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Show Sources
Sources
TripAdvisor.ca guest reviews ranked the hotel #34 out of 60 Mississauga hotels with an average rating of 3.5 out of 5 from 187 reviews.

Expedia.ca guest reviews rated the hotel 4.1 out of 5 from 211 reviews.

Booking.com
guest reviews rated the hotel 8.3 out of 10 from 392 reviews.

Guest Reviews
Rated by Guests
7.7 / out of 10
"Good"
Ranked by Guests
#
30 / out of 47
hotels in Mississauga

The average guest rating for The Waterside Inn is 7.7 out of 10 based on 625 reviews from past guests. This average guest rating ranks The Waterside Inn at #30 out of 47 hotels in Mississauga.

625
Location
Map Marker The Waterside Inn
15 Stavebank Road South, Mississauga, ON