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Budget motel in Mississauga with indoor pool and restaurant but mixed guest reviews
Pros
- Free amenities: Wi-Fi, breakfast, parking, local calls
- Many guests thought that the room rates were reasonable
- Many reviewers described their rooms as clean
- Several guests thought that their rooms were adequately soundproofed
- A few guests said that they were likely to stay at this hotel again in the future
Cons
- Several guests had concerns about the truck stop adjacent to this hotel
- Several reviewers described the staff as disinterested and uncaring
- Several guests thought that the pool area appeared to be unclean
- Guests complained about meals on site
Editor's Review
Updated Dec 11, 2014
Overview
The Super 8 Mississauga is located on Kennedy Road in Mississauga, Ontario. This hotel is within a 2 minute drive of Highway 401 and less than 1 minute from Highway 410. This hotel is situated in an industrial/commercial area.
more This Super 8 offers both smoking and non-smoking accommodations and does not allow pets. All rooms include free wireless Internet access, air conditioning, alarm clocks, desks with chairs, televisions, hair dryers, and telephones with free local calls. Select rooms also include a mini-fridge and a microwave. Free parking is available on site.
A free continental breakfast is served, daily, from 7:00am - 11:00am. The on-site restaurant, Husky, serves breakfast, lunch, and dinner. The restaurant is open, daily, from 7:00am - 12:00am.
On-site amenities include a fitness centre, indoor pool and hot tub (although guest reviews say the hot tub has not been working since Feb 2014), ATM, gift shop, and meeting space.
The Toronto Pearson International Airport (YYZ) is about 15 minutes away, by car, and this hotel provides an airport shuttle service that operates 24-hours a day. Travel arrangements may be made by contacting the hotel directly as the shuttle operates on-demand and guests are charged an additional fee of $10 per person or $20 per family, each way.
The Toronto Congress Centre (conference and exhibition venue) is about a 16 minute drive from this hotel. Mississauga area attractions, such as Square One (shopping mall) and Playdium (arcade, batting cages, mini-golf, and go-carts), are both about a 12 minute drive from this hotel.
The Harbourfront area of downtown Toronto, including the CN Tower, Rogers Centre (home of the MLB's Toronto Blue Jays), and Air Canada Centre (home of the NHL's Toronto Maple Leafs and NBA's Toronto Raptors) is about 30 minutes away, by car (driving time estimates: Google Maps).
Verified by a Front Desk Agent on July 18, 2012: The airport shuttle service operates on-demand, arranged through the hotel directly, and guests are charged an additional fee of $10 per person or $20 per family, each way. The free continental breakfast is served, daily, from 7:00am - 11:00am.
The Good
The most common compliment, among the reviews used for this analysis, was that the room rates were reasonable. Several guests also thought that the hotel offered good value for the money they spent.
more Many reviewers described their rooms as clean, while a couple of guests also specifically mentioned that their beds were comfortable. Several reviewers also described their rooms as quiet or adequately soundproofed. A couple of guests said, despite the nearby highways and airport, no street traffic or noise from airplanes could be heard in their rooms.
A few guests thought that the location of this hotel provided convenient access to major highways and thoroughfares, such as Highway 401, Highway 410, and Hurontario Street.
A few reviewers indicated that they were likely to stay at this hotel again in the future or that they would recommend this property to others.
The Bad
While a few guests found the location of this hotel convenient, as mentioned above, there were several reviewers who had concerns about the adjacent truck stop and gas station. A few guests complained about the number of tractor-trailers in the parking lot, while one reviewer said that the hotel clientele made her feel unsafe.
A few other guests complained that there were few amenities, such as shopping and restaurants, in the neighbourhood surrounding the hotel.
Several guests had concerns about the customer service they received and described the staff as disinterested and uncaring. One reviewer complained that he did not receive a friendly welcome upon check-in. Another guest, who requested an iron and ironing board, said he was told by a front desk agent that "you and everyone else in the hotel" is making that request. The guest was put on a wait-list for the next available iron.
The pool area was also concerning for several reviewers. One guest noticed that a substance, resembling baby food, was left on the floor in the pool area for several days. This guest suspected that the pool area was not cleaned on a daily basis. Another reviewer said that the water in the hot tub appeared "yellowish". Other reviewers found the pool too cold and the hot tub too small.
As mentioned above, several guests described their rooms as quiet. However, several reviewers complained that the in-room bathroom fans were too loud and disruptive. One guest said that the fan was "unbelievably noisy", while another reviewer said that the fan "sounded like a broken motor".
Sources
Expedia.ca gave this hotel an average score of 4.0 out of 5.0, with 86% of 36 guests recommending the property.
TripAdvisor.ca ranked this hotel #36 out of 57 properties in Mississauga, based on 39 guest reviews.
Hotels.com gave this property an average score of 3.9 out of 5.0, from 76 reviews.
Guest Reviews
Ranked by Guests
# Location
- Mississauga Convention Centre (2.1 km)
- The International Centre (7.0 km)
- Erin Mills Town Centre (10.1 km)
- University of Toronto Mississauga (11.2 km)