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Richmond Hill hotel with indoor and outdoor pools, day spa, restaurant and free parking
Pros
- Free parking and free Wi-Fi in the lobby
- The staff provided exceptional service, according to many guests
- The rooms were well appointed and beautiful, according to several guests
- Several reviewers thought the beds were comfortable
- Some business travellers thought the hotel was a good value
- Several guests enjoyed meals on site
- Guests found the location convenient to highways, restaurants and downtown Toronto
Cons
- Some guests reported worn rooms and bathrooms
- Continental breakfast is $12.95 plus tax and the hot buffet is $16.95 plus tax
- Wi-Fi is $7.99 plus tax for 24 hours
- Some guests were given rooms that had not been cleaned from previous guests
Freebies
Free Parking
Editor's Review
Updated Mar 28, 2015
Overview
With an adjoining mall (Shoppes of the Parkway), a 25,000 sq ft fitness centre, an on-site beauty spa and on-site dining options, this hotel would be well-suited for guests looking for a full service hotel with ample amenities on-site.
more This 100% smoke-free hotel offers 312 air conditioned rooms. Rooms come furnished with a flat-screen TV with cable, a mini-fridge, a coffee/tea maker, an iron and ironing board, a hair dryer and complimentary toiletries. Standard rooms may come furnished with 1 king or 2 double beds. Suites may feature a mini-microwave, a sofabed, jetted tub in bathroom, kitchenette (with full sized refrigerator and microwave), a dining table and chairs, wet bar, ensuite bathroom and separate powder room. Accessible and adjoining rooms are available upon request.
On-site amenities include a fitness centre, which features 2 indoor pools, 1 outdoor pool, sauna, whirlpool, steam room, badminton and basketball courts, virtual golf simulator and sports bar and lounge. Caesar Spa (on-site beauty spa) offers services like manicures and pedicures, facials, skin and body treatments and massage.
On-site dining options include Crave Restaurant (casual upscale dining), Spirits Lounge and Starbucks (located in the hotel lobby).
Free self parking is available on-site with outdoor lot and underground facility.
Off-site shopping is available at Fairview Mall (south of the hotel), Markville Mall (east of the hotel) and Pacific Mall (southeast of the hotel), each within a 16-minute drive. There are several restaurants in the area, including Fox & Fiddle, Moxies, Keg, Alice Fazooli's and Baton Rouge (all 3-minutes by car or a 7-minute walk). The Richmond Hill Centre for Performing Arts and Markham Theatre are both within a 14-minute drive of the hotel. (All driving estimates: Google Maps)
The Good
Positive reviews were more common than negatives, among those sourced for this analysis. Reviewer felt the location was convenient to major highways, frequently praised the staff, thought the rooms were well-appointed, appreciated the comfortable beds and thought the hotel provided good value for money spent.
more Many guests liked the hotel's proximity to major highways (Highway 7, 404 and the 407). They liked that the hotel was easy to find and accessible.
The staff were frequently complimented for providing exceptional service. Several guests felt the staff went above and beyond and described them as upbeat and professional.
Several reviewers described the rooms as luxurious and felt the rooms were well-appointed and offered many amenities. However, there were some opposing views and mixed opinions (see below).
The beds were comfortable and the linens were soft, according to some guests.
A few business travellers felt the hotel provided good value for money spent and would recommend hosting conferences or events at this hotel.
The Bad
While the reviews used for this analysis were mostly positive, there were a couple complaints about noise and mention of stained carpets.
more A few guests were disturbed by noise from the nearby highways and road construction.
The majority of comments regarding the aesthetics of the rooms were positive, however, a couple reviewers noted that the carpets in their rooms were stained.
Sources
Expedia.ca rated this hotel 3.9 out of 5 based on 79 reviews.Hotels.com rated this hotel 4.1 out of 5 based on 41 reviews.
TripAdvisor.com ranked this hotel #2 out of 7 based on 160 reviews.
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Guest Reviews
Ranked by Guests
# 600 Highway 7 East, Markham, ON