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Highly praised south London hotel with indoor pool, free breakfast, kitchen & jacuzzi suites
Pros
- Free amenities: Wi-Fi, breakfast, parking, evening meals Mon-Thurs
- Excellent customer service, according to guests
- Clean, well-equipped rooms, according to guests
- Guests said that this hotel was in a quiet neighbourhood
- The breakfast was a hit with guests typically
Cons
- A couple of guests said the hot food at breakfast was not heated sufficiently when they served themselves
Freebies
Free Wi-Fi
Free Breakfast
Free Parking
Editor's Review
Updated Mar 9, 2015
Overview
Located on Bessemer Road in London's industrial and business district just off the 401 (3-minute drive), this all-suite hotel appeals to extended-stay travellers who like the convenience of having full kitchen facilities in their rooms.
more All of the 106 rooms at this hotel have free Wi-Fi, free wired Internet, a kitchen (a full-sized refrigerator, a microwave oven, a coffeemaker, and a stovetop), a hair dryer and an iron and ironing board. Guests can choose from studio suites or one-bedroom suites with king or queen beds. Some suites have a fireplace and/or a jacuzzi. Pets are permitted for $50/stay.
While there is no on-site restaurant, there is a complimentary hot buffet breakfast offered daily. Guests are also offered evening meals Monday-Thursday evenings. There are a number of restaurants within a 5-minute drive. On-site amenities include free parking, a putting green, an outdoor BBQ, a gym, an indoor pool and a hot tub.
This hotel is about a 3-minute drive from the 401 and about a 16-minute drive south of the downtown London area. Mall shopping is available at White Oaks Shopping Mall, about a 4-minute drive away. Storybook Gardens (family-friendly amusement park and recreation area) is about a 20-minute drive away. The University of Western Ontario is about a 22-minute drive away. (All distances and travel time estimates: Google Maps)
Hotel staff confirmed on March 9, 2015 that pet fees are $50 per stay.
The Good
According to the reviews sourced for this analysis, guests generally had a good experience staying at this hotel and were full of praise for staff and for the cleanliness of the rooms.
more Staff received numerous favourable comments from guests, who said that staff routinely went out of their way to meet and beat their expectations. Staff were friendly and described as sensitive to guests' needs. They were flexible and able to accommodate special guest requests.
Rooms were commonly described as spotless, large and well equipped. A number of guests liked the convenience of having kitchen facilities in their rooms.
Rooms were commonly described as spotless, large and well equipped. A number of guests liked the convenience of having kitchen facilities in their rooms.
Guests liked this hotel's location and liked that it was close to the 401 (3-minute drive) but still far enough removed to be quiet.
There were a number of guests who liked some of the special features at this hotel (quality toiletries, microwave popcorn in the rooms, putting green and BBQ area on the hotel property) and felt that these extra touches enhanced the quality of their stay.
Many guests liked the free hot breakfast at the hotel. The evening meals were an added benefit and some guests were surprised by free beer and wine on Wednesdays.
The Bad
Guest experience was very positive overall for this hotel, however some guests mentioned that they found the breakfast hot foods lukewarm during their stays.
more Sources
TripAdvisor.com guest reviewers ranked this hotel #1 out of 42 London hotels, based on 88 reviews.Booking.com guest reviewers rated this hotel 8.8 out of 10, or "fabulous", based on 5 reviews.
Expedia.ca guest reviewers rated this hotel 4.7 out of 5, based on 16 reviews. 94% of guests would recommend this hotel.
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Guest Reviews
Ranked by Guests
# 45 Bessemer Road, London, ON