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Comfort Inn London Ontario

7.4 | Good | #22 out of 31 hotels in London
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Guests liked being close to Hwy 401 and to White Oaks Shopping Mall

Pros
  • Free Wi-Fi, free continental breakfast, free parking
  • Guests liked this hotel's proximity to the 401 and to shopping
  • Clean, well-maintained hotel, according to guests
  • Guests perceived good value at this hotel
Cons
  • Some guests thought that the breakfast room was too small
Freebies
Free Wi-Fi
Free Breakfast
Free Parking
Editor's Review
Updated May 8, 2014
Overview
Located a 4-minute drive from Hwy 401, this hotel is popular with road travellers stopping for the night as part of a longer journey.

All of the 78 rooms at this hotel have free Wi-Fi, a 32" flat-screen TV, a coffeemaker, a hair dryer and an iron and ironing board. Guests can choose between queen or double beds. Pets are permitted free of charge.

There is no on-site restaurant, but guests are offered a complimentary continental breakfast daily. There are a number of restaurants located within a 5-minute walk. Free parking is available on site.

White Oaks Shopping Mall is directly across the street, about a 3-minute walk away. This hotel is about a 14-minute drive from downtown London and is about a 20-minute drive from the University of Western Ontario. Storybook Gardens (family-friendly amusement park and recreation area) is about a 19-minute drive away. (All distances and travel time estimates: Google Maps)

Confirmed with a front desk agent: Wi-Fi, parking, breakfast and pet policy (call date: October 15, 2012).
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The Good
Most of the reviews used for this analysis were positive, and guests appreciated this hotel's location and cleanliness.

Guests liked this hotel's proximity to the 401 (4-minute drive) and to the White Oaks Shopping centre (3-minute walk), as well as to big box stores. Guests also commented on the availability of restaurants nearby. A few guests thought that, given this hotel's proximity to these points of interest, there would be traffic noise and were pleasantly surprised by how quiet the location actually was.

Several guests said that there rooms were very clean. A few guests said that, although this hotel was clearly older, it was well maintained and in good condition.

There was a sense from guests that there was good value received for the price that they paid. Guests commented favourably on reasonable prices.

Staff here were friendly and helpful, according to guests.

There were some additional comments about comfy beds and about good Wi-Fi connections.
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The Bad
The bulk of reviews used for this analysis were positive, but there were a handful of guest complaints, although they did not seem to be reflective of overall guest experience.

A few guests said that the breakfast room was small and that there was not adequate room to accommodate guests who wanted to eat at the same time. A number of guests said that they had to take their food and return to their rooms to eat. Some guests thought that the food and coffee were awkwardly laid out. Guests felt that it was difficult to move around the room.

Some guests complained about stale cigarette smoke odours and pet odours in their rooms.
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Show Sources
Sources
TripAdvisor.com guest reviewers ranked this hotel #26 out of 42 London hotels, based on 33 reviews.

Booking.com guest reviewers rated this hotel 8.8 out of 10, or "fabulous", based on 16 reviews.

Hotels.com guest reviewers rated this hotel 3.6 out of 5, or "good", based on 5 reviews.

Confirmed with a front desk agent: Wi-Fi, parking, breakfast and pet policy (call date: October 15, 2012).
Editor's Analysis by Heather W.
Analyzed by Heather W.
Driven by the sense that every person, place or thing has a story to tell and a skill for being in the wrong place at the right time, Heather is a well-traveled writer.
Guest Reviews
Rated by Guests
7.4 / out of 10
"Good"
Ranked by Guests
#
22 / out of 31
hotels in London

The average guest rating for Comfort Inn London Ontario is 7.4 out of 10 based on 813 reviews from past guests. This average guest rating ranks Comfort Inn London Ontario at #22 out of 31 hotels in London.

813
Map Marker Comfort Inn London Ontario
1156 Wellington Road, London, ON