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Holiday Inn Express Hotel & Suites Kingston

8.8 | Very Good | #4 out of 10 hotels in Kingston
MAP

Popular north Kingston hotel with indoor pool and free: hot breakfast & parking

Pros
  • Free amenities: Wi-Fi, wired Internet, hot breakfast, parking, hot beverage station, local calls, newspapers
  • Rooms were clean and spacious with comfortable beds
  • Location was handy to the highway and downtown by car, and an easy walk to restaurants and shops
  • Staff were competent and helpful
  • Free breakfast offered good quality and variety
  • Good value choice according to some guests
  • Wi-Fi was rated excellent
Cons
  • Some felt that breakfast ended too early
  • Some guests found the hotel expensive
Freebies
Free Wi-Fi
Free Breakfast
Free Parking
Free Internet
Editor's Review
Updated Oct 15, 2017
Overview
About the hotel: This north Kingston hotel offers a clean and modern room just off Hwy 401, an easy walk to restaurants and shops, and a 9-minute drive from the city centre.

The hotel offers 88 smoke-free and pet-free rooms on 5 floors with elevator access.

All rooms include free Wi-Fi, free wired Internet, free local calls, a 37” flat screen TV with cable, a coffeemaker, a mini-fridge, a microwave, a desk, iPod dock, an iron and ironing board, a hair dryer and climate control.

Some rooms include a sofabed, an open-style bedroom (no door), 2 TVs, 2 desks with chairs, a living area, a mini-kitchen (mini-fridge, microwave, sink), and a 2-person hot tub. Accessible rooms are available.

Rooms are furnished with 2 queen beds or 1 king bed.

Free parking is available on site.

A free 24-hour hot beverage station is available.

A free hot breakfast buffet (with pancake machine) is available from 6:30 am to 9:30 am daily.

There is no restaurant on site, but guests will find Montana’s, Domino’s Pizza, Denny’s, Swiss Chalet, Pizza Hut, Wendy’s, Tim Hortons and Panera Bread (bakery café) all within a 5-minute walk.

Hotel amenities include an indoor pool (7 am – 10 pm), a hot tub, a 24-hour fitness centre, a business centre, a 24-hour guest laundry, ice/vending machines, safety deposit box, a 24-hour front desk, free newspapers and meeting rooms.

What’s nearby? King's Crossing Fashion Outlet, Shoppers Drug Mart, No Frills grocery store, Landmark Cinemas, Canadian Tire and the LCBO are all within a 7-minute walk. Kingston Family Fun World Park is a 3-minute drive.

City attractions: Kingston 1000 Islands Cruises is a 13-minute drive. Rogers K-Rock Centre (indoor stadium) is a 10-minute drive. Kingston Centre shopping mall is 8 minutes’ drive. Cataraqui Centre (major mall) is a 12-minute drive. Fort Henry National Historic Site is a 15-minute drive. Queens University is 10 minutes by car.

Getting around: Kingston Airport (YGK) is a 19-minute drive. Kingston Bus Terminal is a 3-minute drive. VIA Rail train station is a 9-minute drive. Ottawa Macdonald-Cartier International Airport (YOW) is about a 2-hour drive. (All travel times: Google Maps)

Confirmed by hotel Oct 15, 2017: no safes in room, but a safety deposit box at front desk, no pick up for dry cleaning
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The Good
Guests typically enjoyed this hotel.

Rooms were very clean, spacious and modern with comfortable beds.

The location was handy to the highway and downtown by car and had restaurants and stores in walking distance.

Staff were competent and helpful.

Guests enjoyed the free breakfast for variety and quality.

Good value according to some guests.

Guests also liked: plenty of parking with wide spaces, Keurig coffee machine, pillow menu, pool and hot tub well maintained with lots of towels.

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The Bad
Some guests offered negative feedback.

Recent room complaints were: sofabed mattress too thin, mattress too soft, and bathroom lighting too dim.

Noise transferred from: AC unit, and traffic from highway.

Other comments found were: parking a bit tight late at night, breakfast ended too early, guests were smoking right outside the front door, no adult-only time at the pool and overrun with kids and elevator was slow.

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Show Sources
Sources
Booking.com guest reviews rated the hotel 8.4 out of 10 from 345 reviews.

TripAdvisor.ca guest reviews ranked the hotel #9 out of 37 Kingston hotels with an average rating of 4 out of 5 from 489 reviews.

Expedia.ca guest reviews rated the hotel 4.4 out of 5 from 704 reviews.

This hotel is an Editor's Pick for...
Guest Reviews
Rated by Guests
8.8 / out of 10
"Very Good"
Ranked by Guests
#
4 / out of 10
hotels in Kingston

The average guest rating for Holiday Inn Express Hotel & Suites Kingston is 8.8 out of 10 based on 2205 reviews from past guests. This average guest rating ranks Holiday Inn Express Hotel & Suites Kingston at #4 out of 10 hotels in Kingston.

2205
Map Marker Holiday Inn Express Hotel & Suites Kingston
11 Benson Street, Kingston, ON