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Guests praised the attentive customer service and clean, spacious rooms
Pros
- Free Wi-Fi, free parking
- Good, personalized customer service, according to guests
- Guests commented on clean, spacious rooms
- Guests perceived good value for the room rate
- Quiet, peaceful neighbourhood around the hotel, according to guests
Cons
- A handful of guests complained about the lack of utensils and pots in the rooms
Freebies
Free Wi-Fi
Free Parking
Editor's Review
Updated Feb 12, 2013
Overview
Situated in a park-like setting with a picnic area, this hotel is popular with travellers who value green space around their accommodations.
more There are 20 rooms at this hotel. Each one offers free Wi-Fi, a mini-fridge, a microwave, a coffeemaker, a hair dryer and an iron and ironing board. Suites are available with a separate living area. Some suites have a full kitchen (including full-size fridge, stove and dishwasher). Rooms are furnished with one or two queen beds. Pets are allowed for $20 per night.
This hotel has a chip wagon in its parking lot, with a number of menu offerings, including breakfast items, a large grill menu, a children's menu and ice cream. Free parking is available for guests on site.
The Dunnville Golf Course is next door, about a minute drive away. Lion's Park, with an outdoor community pool, is just under a 25-minute walk or a 2-minute drive away. Byng Park (boating, camping, picnicking and one of the largest outdoor swimming pools in Ontario) is just over a 5-minute drive away. (All distances and travel time estimates: Google Maps)
Confirmed with a front desk agent: Wi-Fi, parking and pet policy (call date: February 7, 2013).
The Good
The vast majority of reviews used for this analysis were positive and guests generally had a pleasant stay at this hotel.
more Staff here offered personalized, attentive, caring service, according to guests. Staff paid attention to detail and were helpful and proactive in meeting guest requests. Based on the reviews used for this analysis, several guests were repeat customers.
Guests commented on very clean and surprisingly spacious rooms. Rooms were well-maintained and nicely laid out.
Guests indicated that they perceived good value for the room rate and said it was affordable.
Guests commented on very clean and surprisingly spacious rooms. Rooms were well-maintained and nicely laid out.
A number of guests said that the area in which the hotel was situated was very quiet and peaceful.
The Bad
Based on reviews used for this analysis, guest criticisms were extremely rare. There were a handful of isolated complaints.
more One guest suggested that linens (sheets particularly) could use replacing.
One guest felt that the kitchenette was poorly stocked and missing things like pots, pans and plates.
A guest said that the water had an unpleasant odour and that there was not sufficient soap provided by the hotel.
Sources
TripAdvisor.com guest reviewers ranked this hotel #1 out of 2 Dunnville hotels based on 11 reviews.The author called the hotel on February 7, 2013 to verify some information.
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Guest Reviews
Ranked by Guests
# 8230 Highway 3 West, Dunnville, ON