Indigo Inn CornwallIndigo Inn CornwallIndigo Inn CornwallIndigo Inn CornwallIndigo Inn CornwallIndigo Inn CornwallIndigo Inn CornwallIndigo Inn CornwallIndigo Inn CornwallIndigo Inn Cornwall

Indigo Inn Cornwall

4.1 | Poor | #5 out of 5 hotels in Cornwall

Along Highway 2, good rates, mixed room reviews, limited front desk hours

  • Free Wi-Fi, free parking
  • Several guests were pleased with the hotel's cheap and budget-friendly rates
  • The hotel's staff were found to be friendly and attentive by some lodgers
  • Some reviewers were satisfied with their clean and comfortable accommodations
  • Several guests reported worn rooms and cleaning issues
  • The hotel's front desk staff were unavailable at times according to a few lodgers
Free Wi-Fi
Free Parking
Editor's Review
Updated Apr 7, 2014
Located along Highway 2 and about a 7-minute drive from Cornwall's city centre, the Cornwall Lodge (formerly the Knights Inn/Indigo Inn) is geared towards road travellers who require an economical hotel with easy highway access and free Wi-Fi.

Each of the hotel's air conditioned guest rooms comes equipped with free Wi-Fi, cable TV, a balcony and a desk. Rooms with a jetted tub, a microwave and a mini-fridge are also available, as are smoking and non-smoking rooms. The hotel is not wheelchair accessible.

Hotel amenities include a bar and nightclub, guest laundry, free long-distance calls in North America, a business centre, vending machines and free parking. Pets are not permitted.

Cornwall Shopping Centre is about a 7-minute drive away, while Archie’s Family Golf Centre can be found 2 minutes away on foot. The U.S. border is roughly an 8-minute drive from the hotel and Montréal-Pierre Elliott Trudeau International Airport (YUL) is a 1-hour and 15-minute drive away. (All distances and travel time estimates: Google Maps)
The Good
Guest critiques sourced for this review showed positive responses toward the hotel's rates some mixed responses to the rooms and staff.

The hotel's rates were enjoyed by several reviewers. They described them as cheap, great and budget friendly.

Some guests complimented the hotel's staff, characterizing  them as friendly and attentive. A few patrons were disappointed with the level of customer service they received, however (see below).

Some lodgers were satisfied with their accommodations at the hotel. They found their rooms to be clean, spacious and quiet, with comfortable beds. It should be noted, however, that several travellers were disappointed with their lodgings (see below).
The Bad
Guest reviews consulted for this analysis showed mixed responses towards the hotel's rooms and staff.

Although some guests were satisfied with the cleanliness and comfort of their rooms, several reviewers criticized their accommodations. They reported musty odours, worn decor and furniture, inefficient heating and air conditioning, uncomfortable beds, a lack of daily housekeeping, cleaning issues and slow Wi-Fi.

While some lodgers found the staff to be friendly and attentive, some reviewers were disappointed with the level of customer service they received, characterizing the staff as inefficient and unavailable. One patron noted, "Lobby locked when I got there shortly after 9 pm and always locked early in the evening. Phone no. to call but slow response".
Show Sources
Sources guest reviews rated the hotel 5.6 out of 10 from 69 reviews. guest reviews ranked the hotel #13 of 13 Cornwall hotels with an average rating of 1.5 out of 5 from 9 reviews. guest reviews rated the hotel 3 out of 5 from 1 review.
Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
Guest Reviews
Rated by Guests
4.1 / out of 10
Ranked by Guests
5 / out of 5
hotels in Cornwall

The average guest rating for Indigo Inn Cornwall is 4.1 out of 10 based on 16 reviews from past guests. This average guest rating ranks Indigo Inn Cornwall at #5 out of 5 hotels in Cornwall.

Map Marker Indigo Inn Cornwall
1750 Vincent Massey Drive, Cornwall, ON