Comfort Inn & Suites Collingwood

7.7 | Good | #2 out of 6 hotels in Collingwood

MAP4 Balsam Street, Collingwood, ON, Canada

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Guests praised free breakfast and proximity to Blue Mtn, but some guest concerns

Pros

Free Wi-Fi, free breakfast, free parking and free local calls
Many guests described their rooms as clean
Many reviewers praised the food at the free breakfast
The staff were frequently complimented for their friendly service
Many guests found the hotel well located for accessing Blue Mountain, shopping and restaurants
Several reviewers thought that the room rates were reasonable

Cons

No on-site restaurant
Several guests described their rooms as dated and in need of upgrades
Several reviewers complained about noise disturbances from neighbouring rooms and the halls

Freebies

Free Wi-Fi

Free Breakfast

Free Parking

Editor's Review

Updated Mar 31, 2014

Overview

This property is situated among shopping and restaurants in the town centre area of Collingwood and is a 12-minute drive from the Blue Mountain Resort (featuring skiing, tubing, hiking and other outdoor recreational activities). Offering an indoor pool, a free breakfast and guest laundry facilities, this property is well suited for guests travelling with children.

All rooms are smoke free and include free Wi-Fi, free local calls, a TV, an iron and ironing board, a hair dryer, a desk and individual climate control. Suites at this hotel offer more spacious accommodations and also include a separate sitting area, a sofabed, a kitchenette and/or a jetted tub. This hotel has one room that is wheelchair accessible. Pets are not permitted in guest rooms.

A free hot & cold breakfast is served from 6:30 am to 9:30 am on weekdays and from 7 am to 10 am on weekends. The breakfast menu includes cinnamon rolls, breads, pastries, eggs, cereals, a selection of fruits and freshly brewed coffee. This hotel does not have an on-site restaurant.

On-site recreational facilities include a heated indoor pool and a fitness centre. Other on-site amenities include free parking, a business centre, guest laundry facilities, dry cleaning service, safe deposit boxes and an ice machine.

The Collingwood Centre shopping mall is 4 minutes away on foot, while the waterfront park is about a 7-minute walk away. The Blue Mountain Golf & Country Club and the Collingwood Museum are both a 3-minute drive away, while the Great Northern Exhibition Fairgrounds are about 13 minutes away by car.

Wasaga Beach Provincial Park is a 25-minute drive away, while access to Highway 400 is 55 minutes away by car. The Toronto Pearson International Airport (YYZ) is about a 1-hour and 45-minute drive away. (All walking and driving time estimates: Google Maps)

Verified by a front desk agent on March 25, 2014: Free breakfast hours.

The Good

Among the reviews used for this analysis, many guests said that this hotel met their expectations and was well located for accessing the Blue Mountain Resort, shopping and restaurants.

The rooms were often described as clean, while several reviewers added that their rooms were generally comfortable and spacious. However, there were some guest concerns about the condition of the rooms (see below).

The staff were frequently complimented for their friendly and helpful service.

Many guests praised the food and selection of hot items served at the free breakfast, while one reviewer mentioned that the breakfast attendant was friendly.

Several reviewers thought that the room rates were reasonable.

The Bad

There were a couple of common concerns found for this hotel, among the reviews sourced for this editorial.

Several reviewers described the rooms as dated and in need of upgrades. These reviewers noted peeling wallpaper, dated bathroom fixtures, stained carpeting and water damage on the ceiling. However, as noted above, rooms were also commonly said to be clean and spacious.

Several guests were disturbed by hearing people partying and noise from neighbouring rooms and the halls. One guest, who claimed to be a frequent patron of this hotel, said "every time I stay here there's always kids running around the hallways and yelling which can be very annoying".

Show Sources

Sources

Expedia.ca gave this hotel an average score of 3.9 out of 5, with 93% of 345 guests recommending the property.

TripAdvisor.ca ranked this hotel #5 out of 13 hotels in Collingwood, with an average score of 3.5 out of 5, from 138 reviews.

The author called the hotel on March 25, 2014 to verify some information.

Analyzed by Tammy B.

Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.

Guest Reviews

Rated by Guests

7.7 / out of 10

"Good"

Ranked by Guests

2 / out of 6

hotels in Collingwood

The average guest rating for Comfort Inn & Suites Collingwood is 7.7 out of 10 based on 1635 reviews from past guests. This average guest rating ranks Comfort Inn & Suites Collingwood at #2 out of 6 hotels in Collingwood.

Location

Comfort Inn & Suites Collingwood
4 Balsam Street, Collingwood, ON

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Comfort Inn & Suites Collingwood

4 Balsam Street, Collingwood, ON