Comfort Inn Chatham

Most reviewers of this hotel agreed that the rooms were clean, the beds were comfortable, and that the front desk staff were friendly and helpful.

Many guests complimented the cleanliness of their room and hotel common areas. One guest found the curved shower rod and bathroom night light to be value added features. Several reviewers also noted that the beds were comfortable.

The staff at this hotel also received many compliments from reviewers. Guests described the front desk agents as helpful and the breakfast staff as friendly. A couple guests found the breakfast well stocked and the dining area clean and tidy. Another guest had this to say about his service experience,"We had special needs and these were looked after in the preparation for our arrival and dealt with promptly on our arrival. The staff anticipated other things that may help our stay and volunteered to go that extra mile to make sure that we were taken care of very well."

One business traveller said that he has been frequenting this location for eighteen years and has found consistently friendly service and clean rooms.

Other positive reviews for this hotel included its close proximity to fast food chains and restaurants, including a Tim Horton's across the street. Reviewers also mentioned that the price was reasonable and that the wireless Internet was a value added feature. 

There were few negative reviews for this hotel, also most guest complaints were not repeated among reviews.

A couple reviewers suggested that guests request ground level units because there is no elevator at this hotel and ground floor units have exterior sliding doors that lead directly into the rooms (drive-up units).

A couple of guests said they expected sausages and found none during their stay at the free breakfast.

A couple of guests mentioned that the hotel, although comfortable and clean had somewhat dated decor.