Langdon Hall Country House Hotel & Spa

Many guests enjoyed their beautiful, very large, very clean and well-furnished rooms. Guests liked the large bathrooms with soaker tubs and bath salts, the wood-burning fireplaces and comfortable feather beds.

Guests who had less than stellar experiences were prone to complain due to the high price tag of a room and dining at this hotel, as expectations were higher, and although the staff did a great job much of the time, they also missed the mark at times.

Occasionally dinners and afternoon tea felt way overpriced due to misses on food quality or temperature, very slow service from the wait staff and small portions.

Some guests who were expecting more for a Relais & Chateaux property felt the hotel was too rustic or uninspiring and the grounds lacked grand gardens or compelling landscaping.

Other complaints found were: poor signage to the property, the driveway had potholes, the restaurant tables were too close to one another, the baseboard heaters were banged up by luggage carts, the Cloisters building was industrial looking, uncomfortably hard beds, down duvet was too heavy, the building looked tired, inadequate fitness centre, no paved access to the dining room from parts of the hotel for wheelchairs, spa facility is tired, and non-pet owners were put near barking dogs in the Cloisters building.