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Patterson-Kaye Resort and Spa

8.4 | Very Good | #1 out of 4 hotels in Bracebridge

On Muskoka River, great staff and restaurant, clean cabins with kitchens, no spa

  • Free Wi-Fi (in public areas), free parking
  • Numerous guests were pleased with the level of customer service they received during their stay.
  • The hotel's restaurant was described as delicious with excellent service
  • Several patrons were pleased with their clean and well-equipped cabins
  • Some guests were disappointed at the hotel's lack of spa and broken hot tub
  • Dated decor and worn fixtures were reported by a few lodgers
Free Wi-Fi
Free Parking
Editor's Review
Updated Apr 7, 2014
Located along Highway 15 on Muskoka River, Patterson-Kaye Resort and Spa is suitable for road travellers who prefer self-contained cottages with on-site dining, meeting/banquet space and easy access to the highway and waterfront.

This smoke-free property offers several air-conditioned cottages, each with a separate bedroom (or multiple bedrooms), a kitchenette or full kitchen, cable TV, a DVD player, a fireplace or wood-burning stove and a dining area. Units with a jetted tub and a living room with a sofabed are also available. The hotel is not wheelchair accessible.

Hotel amenities include free Wi-Fi in public areas, a private beach, a seasonal outdoor pool, tennis courts watersports, a gift shop, packed lunches, a business centre, meeting/banquet space, free parking and on-site dining at Muskoka Memories Steakhouse & Seafood Restaurant, which serves breakfast, lunch and dinner seasonally (please contact the hotel for details). Pets are not permitted.

Please note that as of March 2014, the hotel's spa had not yet opened. Contact the hotel directly to inquire about the spa for the dates of your stay if you are interested in a spa experience.

Walmart is about a 14-minute drive from the hotel, while Bracebridge's city centre can be found 11 minutes away by car. Santa's Village is roughly a 3-minute drive away and Muskoka Airport (YQA) is a 19-minute drive away. (All distances and travel time estimates: Google Maps)
The Good
The majority of the reviews sourced for this analysis were positive, with praise going to the hotel's staff, restaurant and rooms.

The hotel's staff were the source of numerous compliments by reviewers, who found them accommodating, attentive, friendly and helpful. One guest noted, "Bill was super friendly and knew how to provide service and special attention to his guests. We asked if they had cards and he had them delivered in minutes. There was always someone there to help".

Several lodgers praised the hotel's restaurant, describing it as delicious, fresh and very good, with excellent service. One patron remarked, "We had an amazing dinner of muskoka salad and prime rib, best quality meat we have had in a long time (and we eat at multiple steak houses throughout the year) and slow cooked to complete perfection". A few guests did mention the restaurant was understaffed, however.

The hotel's accommodations were enjoyed by several lodgers. They found their rooms to be clean, well equipped, spacious and updated, with comfortable beds and great lake views. A few travellers were disappointed with their lodgings, however (see below).
The Bad
While the majority of reviews consulted for this analysis were positive, there were a few complaints about the hotel's amenities, the rooms and the rates.

Some guests complained about some of the hotel's amenities being falsely advertised. They complained about the hotel's name being "Patterson-Kaye Resort and Spa", when there was no on-site spa available. (As of March 2014, the hotel's website indicates a spa will be opening soon.) Some lodgers also mentioned the hotel's hot tub was also under disrepair and suggested contacting the hotel to see if it was available.

Although several reviewers were pleased with their clean and well-equipped cabins, a few patrons had complaints. They reported dated decor, worn fixtures, "unfinished" looks, limited cooking utensils and no in-room hair dryers.

A few guests were disappointed with the hotel's room rates, describing them as expensive and overpriced, given the hotel's provided amenities.
Show Sources
Sources guest reviews ranked the hotel #2 of 3 specialty lodging in Bracebridge with an average rating of 3.5 out of 5 from 35 reviews.

The author called the hotel on March 26, 2014 to verify some information.
Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
Guest Reviews
Rated by Guests
8.4 / out of 10
"Very Good"
Ranked by Guests
1 / out of 4
hotels in Bracebridge

The average guest rating for Patterson-Kaye Resort and Spa is 8.4 out of 10 based on 34 reviews from past guests. This average guest rating ranks Patterson-Kaye Resort and Spa at #1 out of 4 hotels in Bracebridge.

Map Marker Patterson-Kaye Resort and Spa
1360 Golden Beach Road, Bracebridge, ON