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Helpful staff and clean rooms, an 8-minute drive to the Canso Causeway
Pros
- Free Wi-Fi, free parking
- Knowledgeable staff, who helped guests with directions and advice
- Clean, spacious rooms, according to guests
- Guests liked the food and service at the on-site restaurant
- Guests perceived good value for the room rate
Cons
- Outdated decor, according to guests
- Some guests were disappointed that there was no breakfast included with the room rate
Freebies
Free Wi-Fi
Free Parking
Editor's Review
Updated May 3, 2013
Overview
This hotel is located about a 5-minute drive from Highway 105 (Trans-Canada Highway), an 8-minute drive to the Canso Causeway (which grants access to Cape Breton Island) and is about a 1-hour drive from the Cabot Trail. Based on the reviews used for this analysis, several guests used this hotel as a stop-over before hitting the Cabot Trail, or while travelling across Nova Scotia.
more All of the 73 rooms at this non-smoking hotel have free Wi-Fi, a coffeemaker, a hair dryer and an iron and ironing board. Standard rooms have queen, double or king beds. Some have a flat screen TV, a balcony, a microwave and/or a mini-fridge. Two-bedroom suites are available as well. Pets are allowed for no extra charge.
Miller's Cafe offers guests breakfast and lunch daily. Miller's Tap and Grill opens daily at 2 pm and serves dinner and drinks. On-site amenities include free parking, meeting space, an indoor pool and a gym.
The Port Hawkesbury Civic Centre (concerts and athletic events) is a 5-minute walk from this hotel. Downtown Port Hawkesbury is about a 10-minute walk away. The Dundee Golf Club is 30-minute drive away. (All distances and travel time estimates: Google Maps)
Confirmed with a front desk agent: Wi-Fi, parking and pet policy (call date: May 2, 2013).
The Good
The bulk of the reviews used for this analysis were favourable and guests were most impressed with the state and appearance of the rooms and with the food in the on-site restaurant.
more Guests commonly described their rooms as clean, comfortable and well equipped
Staff were very friendly and enthusiastic, according to guests. Front desk staff were noted as being particularly helpful, especially when it came to offering advice and directions to local restaurants and points of interest.
Price point was attractive for several guests, many of whom indicated that they felt that they had received good value for the room rate.
Guests said that it was convenient having a restaurant on site and that food was plentiful, tasty and affordable. They said service was quick.
Staff were very friendly and enthusiastic, according to guests. Front desk staff were noted as being particularly helpful, especially when it came to offering advice and directions to local restaurants and points of interest.
A number of guests commented favourably on this hotel's location and said that shops and restaurants were conveniently close by. Guests liked this hotel's proximity to Highway 105 (Trans-Canada Highway, a 5-minute drive away) and felt that it was within a reasonable distance to drive to the Cabot Trail (a little over an hour's drive away).
There were a few comments from guests about comfy beds.
The Bad
Although the vast majority of reviews used for this analysis suggested that guests had good experiences staying at this hotel, there were a handful of complaints that did not seem reflective of overall guest impressions.
more Some guests were disappointed that there was no breakfast included with the room rates.
While a number of guests commented favourably on the cleanliness of the rooms, a few guests suggested that the bathrooms could use some updates and renovations. Some guests also said that furniture was dated.
A couple of guests said that the gym equipment was dated.
Sources
TripAdvisor.com guest reviewers ranked this hotel #1 out of 2 Port Hawkesbury hotels with an average rating of 3.5 out of 5 based on 42 reviews.Booking.com guest reviewers rated this hotel 8 out of 10 based on 36 reviews.
Hotels.com guest reviewers rated this hotel 3.8 out of 5 based on 30 reviews.
The author called the hotel on May 2, 2013 to verify some information.
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Guest Reviews
Ranked by Guests
# 717 Reeves St, Port Hawkesbury, NS