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Hearthstone Inn - Port Hastings

6.2 | Fair | #1 out of 1 hotels in Port Hastings

Older Port Hastings hotel on Hwy 4 with well-liked restaurant but mixed reviews

  • Free Wi-Fi, free parking
  • Guests liked this hotel's proximity to the highway
  • Clean, comfortable rooms, according to guests
  • Popular restaurant on site with large servings and good prices
  • Staff friendly and attentive said guests
  • Guests enjoyed nice views from some of the rooms at the back
  • Aging decor, in need of attention, according to guests
  • A number of guests were bothered by noise from guests in adjacent rooms
  • Some guests complained of musty odours in the rooms
  • Some guests found ants and spiders in the rooms
Free Wi-Fi
Free Parking
Editor's Review
Updated Mar 4, 2015
This hotel is about an hour's drive from the Cabot Trail and is typically used by guests who seek a home base while exploring the area.

There are 26 rooms at this one-floor hotel. Each offers free Wi-Fi, a coffeemaker, a desk, a hair dryer and an ironing board. King, queen or double bed(s) are available. Rooms with a mini-fridge and microwave are available and all rooms are non-smoking. Pets are allowed free of charge. Rooms are on the main level, are wheelchair-accessible and one room has a wider bathroom to facilitate wheelchair entry.

There is an on-site restaurant that serves breakfast, lunch and dinner daily. Guests are offered a discount for eating on site. Free parking is available on site.

The Port Hawkesbury Civic Centre Arena and the Strait Area Education and Recreation Centre are both just over a 5-minute drive away. A little further away, but still appropriate for a day trip, are the Alexander Graham Bell Museum and the Cabot Trail, both around an hour's drive away. (All distances and travel time estimates: Google Maps)
The Good
Based on the reviews used for this analysis, guests voiced a lot of complaints about this hotel. There were a few items that they were pleased about, including the hotel's location and its cleanliness.

Guests liked this hotel's proximity to Highway 104 (just over a 5-minute drive). Several guests who were visiting the Cabot Trail felt that this hotel was within a reasonable distance (just under an hour's drive).

Although many guests suggested that this hotel was showing its age (see below), a number of guests said that rooms were thoroughly cleaned and comfortable. 

A number of guests liked the convenience of having a restaurant on site and said that food and service were good.

Staff were friendly and helpful, according to guests, and were flexible enough to accommodate late check-in times.
The Bad
Based on the reviews used for this analysis, guests had more negative than positive things to say about this hotel. They were particularly unhappy with the state of the decor and with unpleasant odours in the rooms.

This hotel was worn down, according to several guests, who felt that decor was aging and that widespread updates were in order. Worn carpets, linens, shabby furniture, old beds, peeling paint and wallpaper and bathrooms were noted as needing particular attention. Guests said that the exterior of the hotel was in need of some updating as well.

Some complained of musty odours in the rooms.

Noise disturbance was an issue for a few guests, who complained about thin walls, and who were bothered by noise coming from adjacent rooms. They could hear TVs and conversations in detail. Several guests complained about loud, rattling air-conditioning units.

Price was way too expensive for a number of reviewers, although it seems that the new management has brought the price down.
Show Sources
TripAdvisor.com guest reviewers ranked this hotel #2 out of 2 Port Hawkesbury hotels with an average rating of 2.5 out of 5 based on 11 reviews.

Expedia.ca guest reviewers rated this hotel 2.8 out of 5 with a 60% recommendation rate based on 5 reviews.

Booking.com guests reviewers rated this hotel 7 out of 10 based on 18 reviews.

Editor's Analysis by Heather W.
Analyzed by Heather W.
Driven by the sense that every person, place or thing has a story to tell and a skill for being in the wrong place at the right time, Heather is a well-traveled writer.
Guest Reviews
Rated by Guests
6.2 / out of 10
Ranked by Guests
1 / out of 1
hotels in Port Hastings

The average guest rating for Hearthstone Inn - Port Hastings is 6.2 out of 10 based on 116 reviews from past guests. This average guest rating ranks Hearthstone Inn - Port Hastings at #1 out of 1 hotels in Port Hastings.

Map Marker Hearthstone Inn - Port Hastings
388 Highway 4, Port Hastings, NS