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The Franklin Hotel

7.4 | Good | #17 out of 18 hotels in St. John's

Downtown hotel with an on-site restaurant and bar, but mixed guest reviews

  • Free Wi-Fi, free local calls and pets are permitted for free
  • Many guests found the location convenient for exploring the area on foot
  • Several reviewers said that the staff were friendly
  • No on-site parking
  • Many guests thought that this hotel did not offer good value for the money they spent
  • Several reviewers complained about noise from the on-site lounge
Free Wi-Fi
Editor's Review
Updated Jan 5, 2014
This property is situated among shops and restaurants in downtown St. John's and is within a 4-minute walk of bars and entertainment venues on George Street. This hotel is well located for guests looking to explore the downtown area on foot.

This hotel is smoke free and all rooms include free Wi-Fi, free local calls, free bottled water, a 42" flat screen TV, a DVD player, an iPod dock, a coffeemaker and air conditioning. Select rooms also include a private balcony, while some rooms offer views of Water Street. This hotel also offers two apartment-style units for longer stays. Accessible rooms are not available and the rooms at this hotel are accessed by stairs only.

This hotel does not have on-site parking. Metered parking is available on Water Street and is free after 6 pm on weekdays and all day on weekends. Pets are permitted in select rooms at no additional fee.

This hotel has an on-site restaurant and lounge, which serve lunch and dinner.

Other on-site amenities include a guest laundry facility and event/meeting space.

The Cathedral of St. John the Baptist is a 5-minute walk away, while the St. John's Convention Centre and One Mile Centre (arena and concert venue) are both 9 minutes away on foot. The Signal Hill National Historic Site is a 6-minute drive away, while Memorial University and the Avalon Mall are both 8 minutes away by car. 

The St. John's International Airport (YYT) is a 16-minute drive away, while Cape Spear, the most easterly point in North America, is about 20 minutes away by car. (All walking and driving time estimates: Google Maps)

Verified by a front desk agent on December 27, 2013: Accessible rooms, restaurant service, parking situation, pet policy.
The Good
While there were a mix of positive and negative reviews found for this hotel, among the reviews used for this analysis, many guests agreed that the location was convenient for exploring the downtown area on foot.

Several reviewers complimented the staff for their friendly service.

Several guests found their rooms clean, generally comfortable and spacious, but some other reviewers were not happy with the condition of their rooms (see below for more details).

A couple of reviewers thought that the room rates were reasonable, however, many other guests disagreed (more details below).
The Bad
As mentioned above, there were a mix of reviews for this hotel and may guests thought that this hotel did not offer good value for the money they spent.

Several guests complained that this hotel did not have on-site parking, while several reviewers were disturbed in their rooms by noise from the on-site bar/lounge.

As stated above, some guests expressed concerns about the quality of their rooms. Several reviewers noticed stained carpeting in the halls and guest rooms, while some other guests said that their rooms were in need of maintenance and repairs. One reviewer said that "a window almost came apart", while a few guests found holes in the ceiling in the bathroom.

A few guests said that their rooms did not meet their cleanliness expectations.
Show Sources
Sources gave this hotel an average score of 3.2 out of 5, with 63% of 30 guests recommending the property. ranked this hotel #21 out of 23 B&B and Inns in St. John's with an average score of 3.5 out of 5, from 21 reviews.

The author called the hotel on December 27, 2013 to verify some information.
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
Guest Reviews
Rated by Guests
7.4 / out of 10
Ranked by Guests
17 / out of 18
hotels in St. John's

The average guest rating for The Franklin Hotel is 7.4 out of 10 based on 244 reviews from past guests. This average guest rating ranks The Franklin Hotel at #17 out of 18 hotels in St. John's.

  • Signal Hill (2.0 km)
  • Terra Nova National Park (140.0 km)
Map Marker The Franklin Hotel
193 Water Street, St. John's, NF