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Clean rooms and downtown location, some concerns with parking location
Pros
- Free Wi-Fi, free breakfast, free parking
- Many guests enjoyed their clean and spacious rooms
- The hotel's downtown location was praised by several reviewers
- Several lodgers were pleased with the customer service they received
Cons
- Some guests complained of noise disruptions from other guests
- A few reviewers were disappointed the hotel's parking lot was situated across the street
Freebies
Free Wi-Fi
Free Breakfast
Free Parking
Editor's Review
Updated Jan 2, 2013
Overview
Located in downtown Edmundston and under a minute from the intersection of Highways 144 and 120, the Chateau Edmundston and Conference Centre is popular with travellers utilizing the hotel's meeting and conference facilities, as well as those who require a pet-friendly stopover hotel with easy highway access.
This hotel has 102 air-conditioned suites, all of which offer free Wi-Fi, cable TV, a coffeemaker, a hair dryer, and an iron and ironing board. Standard rooms offer one king or two queen beds, while rooms with one queen bed and a living area with a sofabed are also available. Suites offer additional amenities such as a jetted tub, a mini-fridge, and a desk.
The hotel offers meeting and conference facilities, a hot tub, a business centre, free parking, and a complimentary breakfast. Two pets under 50 lbs are permitted at no extra cost per room, and accessible rooms are available upon request.
more This hotel has 102 air-conditioned suites, all of which offer free Wi-Fi, cable TV, a coffeemaker, a hair dryer, and an iron and ironing board. Standard rooms offer one king or two queen beds, while rooms with one queen bed and a living area with a sofabed are also available. Suites offer additional amenities such as a jetted tub, a mini-fridge, and a desk.
The hotel offers meeting and conference facilities, a hot tub, a business centre, free parking, and a complimentary breakfast. Two pets under 50 lbs are permitted at no extra cost per room, and accessible rooms are available upon request.
On-site dining is available at Frank's Bar and Grill, which serves breakfast, lunch and dinner daily. Also nearby is Cafe Lotus Bleu (a 2-minute walk east of the hotel), and Greco Pizza which can be found roughly 5 minutes away on foot. Shopping is located next door at Carrefour Assomption, while the New Brunswick Botanical Garden is about a 10-minute drive north of the hotel. Edmundston Airport (YES) is about a 15-minute drive northwestward. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent on January 1, 2013: Free Wi-Fi, free parking, pets stay free, wheelchair accessible.
Verified with a front desk agent on January 1, 2013: Free Wi-Fi, free parking, pets stay free, wheelchair accessible.
The Good
The majority of reviews consulted for this analysis were positive with praise going to the hotel's rooms, location, and staff.
Several guests were pleased with the accommodations at this hotel. They described their rooms as clean, quiet, modern, spacious, and well-maintained. It should be noted however, that a few guests felt the carpets in their rooms needed to be replaced.
The hotel's downtown location was praised by many reviewers. They found it close to restaurants and shops, the New Brunswick Botanical Garden, and highway access. A couple guests mentioned the hotel was a good stopover choice when traveling between destinations such as Nova Scotia and Toronto.
Several lodgers offered compliments to the hotel's staff. They were characterized as helpful, accommodating and professional, and were reported as providing an efficient check-in process.
The Bad
While most of the reviews consulted for this analysis were positive, there were a couple of common complaints among them, which included noise transfer and the hotel's parking location.
Some reviewers complained of noise disturbances while staying at the hotel. They reported hearing noise from a barking dog in an adjacent room, as well as a noisy in-room air conditioning unit, and wedding guests partying late at night.
A couple guests mentioned that the hotel's parking lot was located across the street. These guests found this to be an inconvenience. It should be noted however, that one reviewer pointed out that patrons were able to park in front of the hotel to unload their luggage prior to moving their vehicle across the street.
Sources
TripAdvisor.com guest reviews ranked the hotel #7 out of 10 Edmundston hotels from 27 reviews.
Hotels.com guest reviews rated the hotel 3.9 out of 5 from 29 reviews.
Hotels.com guest reviews rated the hotel 3.9 out of 5 from 29 reviews.
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Guest Reviews
Ranked by Guests
# 100 rue Rice, Edmundston, NB