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Highly praised downtown Vancouver luxury hotel with ocean views, indoor and outdoor pools
Pros
- Free Wi-Fi in lobby only and pets stay free
- Many guests found the location of this hotel convenient for accessing Stanley Park
- The staff were frequently complimented for their friendly and helpful service
- Several reviewers described their rooms as clean and their beds as comfortable
- Several guests described pleasant views of Coal Harbour and Stanley Park from their rooms
Cons
- Self-parking is $36 and valet parking is $41 per night including tax
- A few guests were disturbed by noise from neighbouring guest rooms
- A few reviewers thought that the menu prices at the on-site restaurant were expenisve
Editor's Review
Updated Feb 13, 2015
Overview
This hotel is located in the Coal Harbour neighbourhood in downtown Vancouver, and overlooks the Coal Harbour Marina. Access to the Seawall trail system is a 2-minute walk from this hotel and Stanley Park is 10 minutes away on foot. This property is ideal for guests who prefer waterfront accommodations and travellers looking to explore Stanley Park.
more This hotel is 100% smoke-free and all 511 units include floor-to-ceiling sliding glass doors with a Juliet balcony, bathrobes and slippers, a safe, an iron and an ironing board, a flat-screen TV with pay-per-view movies, a mini-bar, a work desk and chair, individual climate control. In-room Wi-Fi is available for an additional fee of $14.95 per 24 hours and guests can access free Wi-Fi in the lobby.
On-site parking is available for $36 per night, while valet parking is offered for $41 per night. Pets are permitted at no additional cost and pet beds are available.
The on-site restaurant, Currents at Bayshore, serves breakfast only from 6:30am - 11:00am. The Seawall Bar and Grill, also located on site, serves lunch and dinner. Room service is also available.
Other on-site amenities include a fitness centre, an indoor pool, an outdoor pool, meeting rooms and event space, a business centre, The Vida Spa, an ATM, a gift shop, dry cleaning (extra fees apply), coin operated laundry machines, shoe shine service (extra fees may apply), bell staff and concierge service, and currency exchange.
The Vancouver harbourfront area, which features the Vancouver Convention Centre and the cruise ship terminal, is a 15-minute walk away or 5 minutes away by car. The Vancouver Lookout (observation tower with a viewing deck 550 feet above ground) is about a 5-minute drive away, while the Vancouver Art Gallery (featuring the work of Emily Carr) is also about 5 minutes away by car.
The Vancouver International Airport (YVR) is 30-35 minutes away by car (walking and driving time estimates: Google Maps).
The Good
Among the reviews used for this analysis, positive reviews greatly outnumbered negative reviews. Many guests found the location of this hotel convenient for accessing Stanley Park, the Vancouver Convention Centre, and the cruise ship terminal. Many guests also described walking to restaurants and shopping venues.
The staff were frequently complimented for their friendly, helpful, and accommodating service. One guest was impressed when she received an upgrade at check-in because she was celebrating a special occasion at the hotel. Others described very helpful concierge staff.
Several guests described their rooms as clean, well-maintained, and spacious. Several reviewers described their beds as comfortable.
Several reviewers described pleasant views of Coal Harbour and Stanley Park from their guest rooms and one guest said that the views were "outstanding".
The Bad
While positive reviews outnumbered negative reviews, among the reviews sourced for this analysis, there were a few common concerns expressed.
Several guests complained that the parking fees ($36 per night) were expensive. A few guests found the menu prices at the on-site restaurant (and room service) expensive. A couple of reviewers thought that the room rates were expensive.
A few guests were disturbed in their rooms by noise from neighbouring guest rooms.
A couple of guests complained that the bathrooms were configured with a walk-in shower that was not fully enclosed and resulted in water flooding the bathroom floor.
Sources
Expedia.ca gave this hotel an average score of 4.5 out of 5.0, with 95% of 211 guests recommending the property.TripAdvisor.ca ranked this hotel #27 out of 101 properties in Vancouver, based on 748 guest reviews.
Hotels.com gave this property an average score of 4.5 out of 5.0, from 128 reviews.
Guest Reviews
Ranked by Guests
# Location