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Editor's Pick
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Downtown Vancouver hotel in heritage building with clean rooms, free breakfast & free Wi-Fi
Pros
- Free amenities: Wi-Fi, hot breakfast
- Many guests found the location convenient for accessing downtown and waterfront attractions on foot
- Many reviewers complimented the staff for their friendly and helpful service
- Many guests described their rooms as clean
- Several reviewers thought that the hotel offered good value for the money they spent
- Beds were comfortable according to guests
Cons
- Several reviewers described their rooms as small
- Several guests thought that the neighbourhood surrounding the hotel was unsafe
- Valet parking is $32.50 plus tax per night
Freebies
Free Wi-Fi
Free Breakfast
Editor's Review
Updated Feb 14, 2015
Overview
This hotel is located 1 block from the Vancouver Lookout landmark (observation tower with a viewing deck 550 feet above ground). This property provides convenient access to waterfront destinations, such as the Vancouver Convention Centre (10-minute walk) and the Vancouver cruise ship terminal (7-minute walk or 3-minute drive).
more This property is 100% smoke and pet free. All units include free Wi-Fi, air conditioning, a work desk and chair, an iron and ironing board, free newspapers, a TV with pay-per-view movies, and a coffeemaker. A mini-fridge and a microwave may be requested for an additional fee of $15 per night (for both appliances together). Indoor valet-only parking is available on site for $32.50 per night plus tax and includes unlimited in-out privileges.
A free continental breakfast with hot items is served on weekdays from 6:30am - 9:30am and on weekends from 6:30am - 10:30am.
On-site amenities include same-day dry cleaning (extra fees apply), coin-operated laundry machines, safe deposit boxes, meeting space, a business centre (Internet access, print, copy, and fax services - extra fees may apply), and concierge services.
The entertainment district on Granville Street is about a 10-minute walk from this property, The Vancouver Convention Centre is also about 10 minutes away on foot. B.C. Place Stadium (home of the CFL's B.C. Lions) and Rogers Arena (home of the NHL's Vancouver Canucks and a concert venue) are both about a 15-minute walk away. Stanley Park (including the Seawall, a walking and biking pathway) is about a 7-minute drive away (or 30-minute walk).
The Vancouver International Airport (YVR) is about a 30-minute drive from this hotel, while the Vancouver VIA Rail and Greyhound bus stations are 6 minutes away by car (walking and driving times estimates: Google Maps).
The Good
Among the reviews used for this analysis, positive reviews outnumbered negative reviews. Many guests thought that the hotel offered good value for the money they spend and reviewers cited the free breakfast and free Wi-Fi as value-added features. Some guests also mentioned that the room rates were reasonable and one reviewer said that the rates at this hotel were "less expensive than other hotels in the area".
Many guests described their rooms as clean and well-maintained. Several reviewers also specifically mentioned that their beds were comfortable. A few guests thought that their rooms were well-appointed.
The staff were frequently described as friendly, helpful, efficient, attentive, and quick to answer questions and provide recommendations.
Many reviewers found the location convenient for accessing downtown attractions on foot, specifically the Vancouver Convention Centre and the cruise ship terminal at Canada Place.
Many guests praised the free breakfast for its food quality and ample selection of hot items. Reviewers described the free breakfast as including eggs, sausages, pancakes, and waffles.
The Bad
As mentioned above, positive reviews for this hotel outnumbered negative reviews, among the reviews sourced for this analysis. However, there were a couple of common concerns mentioned.
Several guests said that they felt unsafe in the neighbourhood immediately surrounding the hotel. While many of these reviewers did not elaborate about why they felt unsafe, one guest described the area as "sketchy" and another reviewer called the neighbourhood "seedy". One guest also mentioned noticing that nearby businesses had security bars on the windows. A couple of reviewers cited the neighbourhood as the reason that they would not return to this property.
Several guests described their rooms as small or cramped and a couple of reviewers noted that their rooms did not have a window.
Other isolated complaints for this hotel included: a slow elevator, loud in-room air conditioning, and carpets in need of replacing.
Sources
Expedia.ca gave this hotel an average score of 4.1 out of 5.0, with 88% of 284 guests recommending the property.
TripAdvisor.ca ranked this hotel #52 out of 101 properties in Vancouver, from 300 guest reviews.
Hotels.com gave this property an average score of 3.9 out of 5.0, based on 282 reviews.
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Guest Reviews
Ranked by Guests
# Location
- Gastown Vancouver (0.1 km)
- Queen Elizabeth Theatre (0.4 km)
- Canada Place (0.5 km)
- Vancouver Cruise Terminal (0.6 km)
- Rogers Arena (0.7 km)
- Orpheum Theater (0.7 km)
- Vancouver Casino (1.0 km)
- St. Paul's Hospital (1.2 km)
- Port of Vancouver (2.1 km)
- Kitsilano Beach (3.0 km)
435 West Pender Street, Vancouver, BC