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Older downtown Vancouver-Eastside hotel in seedy area with popular pub and basic rooms
- Free amenities: Wi-Fi, breakfast (during the summer only)
- Many liked the staff and management and found them genuinely helpful
- Guests liked the food, beer and entertainment at the pub on site
- Location in walking distance of downtown destinations and public transit
- Some guests judged the rooms as clean and serviceable for a short stay
- Some guests appreciated the lower room price
- Some guests felt unsafe, and worried over the security of their parked cars, due to numerous homeless people who lived near the hotel
- Parking is $9 per night
- Wi-Fi was poorly rated overall and guests found it unsteady in their rooms
- No coffeemakers and no air conditioning in the rooms
- Some guests complained of dated, small rooms
- Some guests complained of musty and smoke odours
Updated Jun 26, 2017
About the hotel: This historic hotel is located on East Hastings Street, amid Vancouver's homeless population, in downtown Vancouver's Eastside district, near Chinatown and a 10-minute walk from Gastown. It offers a budget, no frills room with popular pub and brewhouse on site, close to public transit.more
The hotel has 92 smoke-free and pet-free rooms on 6 floors with elevator access.
All rooms include free Wi-Fi, cable TV, (no coffeemaker) an iron and ironing board (on request), a private bathroom, a hair dyer and windows that open (no air conditioning). Rooms are furnished with 2 single beds, 1 double bed, 1 queen bed, 1 king bed or 1 double and 1 single bed. Room extras include a mini-fridge and views of the Vancouver skyline or the mountains.
Parking is on site for $9 per night.
A free continental breakfast is offered to all guests in the summer months from 7 am to 9 am.
Restaurant on site: Pat's Pub and Brewhouse offers pub fare and micro-brew beer at a 15% discount to guests, and features weekend entertainment including live jazz, solo musicians, comedians and local bands. The restaurant serves lunch and dinner and is open daily from 11 am to midnight or 1 am.
Hotel amenities include a 24-hour front desk, a business centre, an ATM, baggage storage, a microwave (in the lobby), coin-operated laundry machines, a lending library and a billiards table.
What’s nearby? The Rogers Arena and BC Place Stadium are a 6-minute drive from the hotel, or about 13 minutes by public transit. The Cruise Ship Terminal is 7 minutes by car. The Vancouver Lookout, which offers panoramic views of Vancouver and Stanley Park from an observation deck 550 feet high, is 6 minutes away by car or bus.
Getting around: The Vancouver International Airport (YVR) is at least 27 minutes by car. Vancouver VIA Rail and Greyhound bus stations are a 5-minute drive from the hotel. (All travel times: Google Maps)
Confirmed by hotel December 10, 2015: breakfast details, no pets, no smoking, parking fees
Reviews were mixed but some guests liked the hotel. To these guests, it offered a cheap, clean room with a comfortable bed and a hot shower, right in downtown Vancouver, close to transit or a short cab ride to area destinations.
The big draw for many of its guests was the cheaper room price which one guest described as a third of what other hotels charged. This, added to the downtown location, provided a sense of value to the budget-minded guest.
The staff and management were very much appreciated for their genuine helpfulness to guests. Several guests found the staff proactive in informing them of ways to travel cheaply through the city. One recent guest wrote, "if you purchase an all day transit pass (available in the 7-11 Store at the airport - also a recommendation by the manager) you can use it on the train from the airport, also bus and ferry travel... we took the ferry to the Quay after lunch... freedom to travel for a very reasonable price."
The restaurant on site was popular with guests and locals alike. Guests were impressed with meals, the large selection of local beers and the live entertainment provided on weekends. Some said it was a recognized jazz destination in Vancouver. Guests who had the free continental breakfast included in their room rate (during the summer months) were also pleased with its quality and selection (added protein from hard boiled eggs and Greek yogurt). One guest said it was "simple but abundant".
Guests usually found the rooms to be comfortable and serviceable for a short stay, if one wasn't planning to stay in the hotel for the entire day. Although older and basic, they were described as clean with comfortable beds and windows that opened. A few guests also had mini-fridges and pleasant views.
Guests were divided in their opinions of the hotel and some guests judged this to be a very undesirable place to stay.
The area was sketchy, felt dangerous, and it was difficult to walk through the many homeless people to get to and from the hotel. Guests reported a lot of homeless and mentally ill people in the area who were openly engaged in hard drug abuse, prostitution and other questionable activities. One guest described the area as, "Downtown Eastside which has a high incidence of poverty, drug use, sex trade, crime, and violence."
Some felt that the area was dangerous to be travelling in, and some guests said they were not approached by these people and did not feel their safety was threatened. Others felt safe during the daylight hours, but did not want to walk back to the hotel at night. Some took a cab or bus right from the hotel in order to avoid encounters.
Guests who came with cars were often worried over the security of their cars left on the parking lot in this area.
For some guests the rooms were just too basic. They were displeased with the lack of tea and coffee making facilities, the lack of air conditioning, the lack of a quiet, modern heating system and often found the rooms small. Some complained of smoke and musty odours. Other recent rooms complaints included: a bathtub that wouldn't drain, carpet in rough shape, room unclean and rundown and nowhere to store clothes.
Wi-Fi was not well rated overall by reviewers and sometimes guests said they had difficulty connecting or staying connected. Some guests mentioned that it worked better in the lobby.
SourcesExpedia.ca gave this hotel an average score of 3 out of 5, with 78% of 868 guests recommending the property.
TripAdvisor.ca ranked this hotel #69 out of 97 properties in Vancouver, based on 479 guest reviews.
Booking.com gave this property an average score of 6.2 out of 10, from 777 reviews.
Ranked by Guests#