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On MacKenzie Beach, friendly staff, units with kitchens, mixed room reviews
Pros
- Free Wi-Fi, free parking
- Numerous guests were pleased with the hotel's proximity to the beach
- Several reviewers complimented the friendly staff
- The hotel's lodgings were found to be well equipped and comfortable by some lodgers
Cons
- Some guests reported worn rooms and musty odours
- The hotel's prices were expensive according to some lodgers
Freebies
Free Wi-Fi
Free Parking
Editor's Review
Updated Feb 21, 2014
Overview
Located about a 1-minute drive from Highway 4 on MacKenzie Beach, MacKenzie Beach Resort is geared towards road travellers who prefer a hotel with an indoor pool, extended kitchen amenities and easy highway access.
more Each of the hotel's guest rooms and cottages comes equipped with free Wi-Fi, cable TV, a coffeemaker, a microwave, a mini-fridge and a hair dryer. Units with a full kitchen, one, two or three separate bedrooms, a fireplace, a jetted tub, a dining area, a BBQ, a desk and an iron and ironing board are also available and all rooms are non-smoking.
Hotel amenities include a beach, indoor pool, a hot tub, a convenience store, BBQ facilities, guest laundry, bicycle rental and free parking. Dogs are allowed in designated cottages for an additional $10 per dog, per day and the hotel is not wheelchair accessible.
Tofino's city centre and Tuff City Skate Park are both about a 6-minute drive away, while Long Beach Golf Course can be found 11 minutes away by car. Tofino/Ucluelet Airport (YAZ) is roughly a 13-minute drive away. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, free parking, dogs permitted for $10 each/day, not wheelchair accessible. (Call Date: February 4, 2014)
Verified with a front desk agent: Free Wi-Fi, free parking, dogs permitted for $10 each/day, not wheelchair accessible. (Call Date: February 4, 2014)
The Good
Guest reviews sourced for this analysis showed positive responses towards the hotel's location, staff and rooms.
The hotel's location was praised by many lodgers. They found it close to MacKenzie Beach, a grocery store, shopping, restaurants and Chesterman Beach.
Several reviewers were pleased with the level of customer service they received at the hotel. They characterized the staff as friendly, helpful and accommodating.
Some travellers were satisfied with their accommodations at the hotel. They described their rooms as clean, quiet and well equipped, with comfortable beds and great ocean views. It should be noted, however, that some guests were disappointed with their lodgings (see below).
The Bad
Guest critiques consulted for this review showed negative responses towards the hotel's rooms and rates.
Although some guests were satisfied with their clean and well-equipped lodgings, some reviewers complained about their accommodations. They reported dated decor, worn furniture and linens, musty odours, poor Wi-Fi signals, poor ocean views, uncomfortable beds and some cleaning issues.
The hotel's rates were the source of some complaints by reviewers, who described them as overpriced and expensive.
Sources
TripAdvisor.com guest reviews ranked the hotel #19 of 21 specialty lodging in Tofino with an average rating of 2.5 out of 5 from 133 reviews.Booking.com guest reviews rated the hotel 6.3 out of 10 from 34 reviews.
The author called the hotel on February 4, 2014 to verify some information.
Guest Reviews
Ranked by Guests
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