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Quality Hotel Airport South

7.8 | Good | #15 out of 21 hotels in Richmond

Good value airport hotel in Richmond 10 min to YVR with free: shuttle, parking & breakfast

  • Free amenities: Wi-Fi, hot breakfast, underground parking, 24-hour airport shuttle, local calls
  • Many guests were pleased with the hotel's affordable rates and good value
  • The location was well liked, near to the airport, train, public transit, mall shopping, park and restaurants
  • The free breakfast was appreciated for being satisfying and good quality
  • Many found the airport shuttle service efficient
  • The hotel's staff were pleasing for their friendly and knowledgeable service
  • A few guests missed having electrical plugs near to the desk
Free Wi-Fi
Free Breakfast
Free Shuttle
Free Parking
Editor's Review
Updated Jun 7, 2015
Located on Westminster Highway, about a 10-minute drive from Vancouver International Airport (YVR) and a 3-minute drive from Richmond's city centre, the Quality Hotel Airport South is suitable for road or air travellers who require a centrally-located budget hotel with easy highway access, a free airport shuttle and a free continental breakfast.

This hotel has 70 air-conditioned and smoke-free guest rooms, each offering free Wi-Fi, free local calls, a 25" cable TV, a coffeemaker, a desk, a hair dryer and an iron and ironing board. Room extras include a mini-fridge and guests are welcome to use the microwave in the lobby. Rooms are furnished with 1 or 2 queen beds or 1 or 2 king beds. Wheelchair-accessible rooms are available upon request. 

Free secured underground parking is available and the hotel supplies a free 24-hour airport shuttle service which operates on request. Pets are allowed for $25 per night.

A free continental breakfast with hot choices is offered to all guests. There are restaurants in walking distance with the closest ones being the Ceili Modern Irish Pub across the street and the Mad Greek Restaurant next door.

Hotel amenities include meeting/banquet space, a business centre and guest laundry facilities.

Access to public transportation is less than a 1-minute walk from the hotel, while shopping can be found 4 minutes away by car or a 13-minute walk, at Richmond Centre Mall. Downtown Vancouver attractions are about a 24-minute drive away. Richmond Hospital is a 4-minute walk southwest, and Richmond Olympic Oval is roughly a 12-minute walk northwest of the hotel. The Canada/U.S. border is about a 34-minute drive south of the hotel. (All travel time estimates: Google Maps)

Verified with a front desk agent on June 1, 2015: pet fees, 24-hour free airport shuttle and beds are either queens or kings (1 or 2 per room)
The Good
Many of this hotel's guests had pleasant experiences here and liked the staff, cleanliness and location. The free 24-hour efficient airport shuttle service and free breakfast with hot items added value to guests' stays.

Numerous guests were pleased with the hotel's location, and found it to be close to good restaurants, large mall shopping, the Skytrain, the airport and the train. A few guests mentioned that there is a park with sport infrastructures nearby and some liked the park for its beauty. Guests named good places to eat such as the food court at the mall, Asian restaurants nearby and the Ceili pub, across the street.

The hotel's value was noted by many who also made return visits. They described the rates as inexpensive, citing the free breakfast, free Wi-Fi, free parking and free airport shuttle as adding value to an already reasonably-priced stay.

Many said they were pleasantly surprised to find the hotel so clean, comfortable and well kept for the price charged. More than one guest found comfortable beds. Some said that the hotel had renovated, the rooms were large and had everything one needed.

Guests liked the staff and except for the odd hiccup in the service, they were seen as friendly and kind. One guest said when describing the service of one front desk agent, "He gave us directions, taught us about sites and attractions, and provided an overall great guest experience."

Many of the reviewers who wrote about the breakfast, found it satisfying and rated it as decent, good or very good in quality. Those who commented on Wi-Fi said it was appreciated and worked well. 

One guest who used this hotel to access the airport for an early flight summed up his experience of this hotel and seemed to carry the sentiment of other guests, when he said "I got to the airport on time, well fed and well rested."
The Bad
Complaints were not as frequent as the praise, by far, and were somewhat scattered in the reviews with guests quibbling about this and that--little minor irritations that were not really representative of guest sentiment overall.

Sometimes guests complained about a lack of easily accessible electrical outlets on the desk and one guest was disappointed that the hotel had already renovated and had not planned for the modern young traveller's need to charge iPhones and iPads with more electrical outlets near to the desk.

Other more isolated or one-time complaints included: no in-room safe, the closet was not full length but had two drawers below making it shorter to hang coats or pants; one guest was displeased with the room he got which he said was small and located underneath the stairwell (201 or 301); another guest was upset that there was a hold of $150 on his card, the ice machine was only available on the 3rd floor which was inconvenient, and the breakfast room was too small.
Show Sources
Expedia.ca guests reviews rated the hotel 3.9 out of 5 with a 93% recommendation rate from 280 reviews.

TripAdvisor.com guest reviews ranked the hotel #20 of 24 Richmond hotels with an average rating of 3.5 out of 5 from 116 reviews.

Booking.com guest reviews rated the hotel 7.8 out of 10 from 335 reviews.

Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
Guest Reviews
Rated by Guests
7.8 / out of 10
Ranked by Guests
15 / out of 21
hotels in Richmond

The average guest rating for Quality Hotel Airport South is 7.8 out of 10 based on 1780 reviews from past guests. This average guest rating ranks Quality Hotel Airport South at #15 out of 21 hotels in Richmond.

Map Marker Quality Hotel Airport South
7228 Westminster Highway, Richmond, BC